Training & Compliance Coordinator

Mosaic Pediatric Therapy•Charlotte, NC

About The Position

The Training & Compliance Coordinator supports new-hire behavior technicians as they obtain their RBT credentials and supports trainers. The role helps maintain processes and procedures aligned with federal and state funding regulations, the company’s guiding principles, and its mission. The coordinator is expected to perform the role in a quality manner, remain receptive to performance-improvement recommendations, and help ensure resources are used efficiently.

Requirements

  • A bachelor’s degree in a related service area, preferred, or a high school diploma with at least one year of ABA experience.
  • Organized, driven, and self-motivated, with energy and good communication skills.
  • Excellent interpersonal skills and good oral and written communication skills.
  • Good organization and time-management skills.
  • Consistently display Mosaic’s core values: Stewardship, Inclusion, Impact, Growth, and Servant Leadership.

Nice To Haves

  • Experience using electronic medical record applications; CentralReach is preferred.
  • Working knowledge of HIPAA regulations.
  • A bachelor’s degree in a related service area is preferred.

Responsibilities

  • Provide weekly onboarding support to introduce new team members to the RBT process.
  • Support new-hire behavior technicians through the full process of obtaining RBT credentials.
  • Ensure staff complete training on the required schedule.
  • Maintain documentation on team members’ progress and pertinent information.
  • Serve as the organization’s point of contact for CPI.
  • Enroll new hires and current employees in required online training.
  • Follow up on annual renewals at the determined interval.
  • Communicate with trainers about needed supplies.
  • Support the clinical note audit process by pulling the weekly sample for review and following up with relevant team members.
  • Ensure BCBAs, Lead BTs, and CDs maintain CPR certification and medication-administration credentials, and enroll staff as needed.
  • Ensure compliance with Consultant Supervision.
  • Maintain and document CEU requests from BCBAs.
  • Maintain predictable, reliable, and prompt attendance.
  • Perform other duties as assigned.
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