Training and Learning Solutions Manager

Municipal Association Of South Carolina•Columbia, SC
•Hybrid

About The Position

The Municipal Association of SC is seeking a full-time Training and Learning Solutions Manager to lead the strategic design, development, delivery, and evaluation of training programs aimed at enhancing the effectiveness of municipal officials across South Carolina. This role involves identifying emerging educational needs, boosting member engagement, and utilizing technology and innovative learning methods to create high-quality learning experiences. The position reports to the Director of Member Services.

Requirements

  • Bachelor’s degree in instructional design, education, communications, public administration, organizational development, learning technologies, business administration, or related field.
  • Minimum three years of experience in instructional design, professional training, educational technology, learning management systems, or related experience.
  • Strong technology, communication, public speaking, interpersonal, collaboration, and project management skills.
  • Valid South Carolina driver’s license required.

Nice To Haves

  • Experience designing and delivering adult learning programs.
  • Experience utilizing technology to enhance engagement and learning outcomes.

Responsibilities

  • Design and deliver engaging in-person, virtual, and on-demand training programs on complex municipal topics.
  • Serve as a resource regarding training technologies, learning strategies, and educational best practices.
  • Research emerging trends, technologies, and educational strategies to enhance learning experiences and effectiveness.
  • Evaluate training programs, systems, and practices, and recommend improvements and innovative solutions.
  • Collaborate across departments to identify educational needs and develop responsive learning opportunities for member cities and towns.
  • Implement and manage learning technologies, online platforms, and digital engagement tools.
  • Plan and manage the Municipal Elected Officials Institute, Planning and Zoning Training, and On-Demand training products, including curriculum development, course outlines, and scripts.
  • Responsible for the development, production, and delivery of in-person, remote, and asynchronous online courses.
  • Work with other staff and content experts to deliver products.
  • Prepare and monitor program budgets and provide reports as required.
  • Coordinate and supervise registrations, website content, marketing efforts, certifications, MEO graduation ceremonies, MEO Honor Roll recognition, and member engagement activities.
  • Provide functional oversight and guidance to administrative staff.
  • Offer feedback to the supervisor of administrative staff on performance and goals.
  • Travel occasionally to attend conferences, training, workshops, meetings, etc.
  • Perform other duties as assigned.

Benefits

  • South Carolina State Retirement
  • Insurance
  • Flexible/hybrid remote work arrangements available after a training and orientation period.
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