Training and Development Specialist

Mainstay Life Services • Pittsburgh, PA

6d • $27 - $30 • Onsite

About The Position

The Training and Development Specialist will design, coordinate, deliver and evaluate training and professional development programs and policies and procedures to fulfill organizational needs in alignment with the strategic goals of utilizing Social Role Valorization, Ukeru and Charting the Life Course frameworks. This position works collaboratively with leaders across the organization to identify training needs, develop learning solutions, facilitate engaging training experiences and promote employee growth and organizational effectiveness. This position plays a pivotal role in assisting the efforts of the Human Resources Department in completing its goal to be the Employer of Choice within human services and the Quality Department with its goal to be in compliance with PA Code Chapters 6100, 6400 and 6500 regulatory requirements at all times.

Requirements

• Strong PC skills required (Microsoft Word, Excel, PowerPoint, Outlook)
• Working knowledge training coordination
• Knowledge of 6100/6400/6500 regulations training requirements a plus
• Experience with Paycom and/or Relias LMS a plus
• Effective communication, verbal and written, with all levels of agency
• Professional presentation skills
• Must possess excellent customer service skills
• Must be organized, set priorities, meet deadlines and be detail oriented
• Ability to work in a fast-paced environment; proficiency in coordinating multiple tasks
• Ability to work both independently and as part of a team
• Must maintain strict confidentiality of all information in compliance with federal, state, county laws and regulations.
• Bachelor’s degree, in human resources, or related field plus one year experience preferred; or minimum of three years experience in recruitment, human resources, training coordination or DSP; or any equivalent combination of education and experience of the above requirements

Nice To Haves

• Knowledge of 6100/6400/6500 regulations training requirements
• Experience with Paycom and/or Relias LMS

Responsibilities

• Designs, develops, implements and evaluates training programs for employees at all levels of the organization.
• Reviews existing training programs; suggests enhancements and modifications as needed to improve engagement, learning, and retention and/or to meet the changing needs of people supported, the organization, or the industry.
• Facilitates and conducts new hire orientation and onboarding programs.
• Must be familiar with Mainstay Life Services’ personnel policies and procedures.
• Develops instructor-led, virtual and self-paced learning materials.
• Ensures training materials and programs are current, accurate, and effective.
• Creates training curricula, participant guides, presentations, job aids and other learning resources.
• Provides training on use of Relias LMS, Open Future Learning LMS and other platforms to supervisors allowing them to effectively utilize LMS reporting tools to support their direct reports in achieving 100% training completion and compliance.
• Maintains current knowledge of new methods and techniques for training, as well as training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities, such as operational changes or industry developments, for which training could provide assistance.
• Conducts or facilitates required and recommended training sessions.
• Coordinates and monitors staff credentialing.
• Establishes and maintains professional relationships with external training sources.
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
• Coordinates internal staff training registration utilizing LMS; coordinates program-specific and resident training as needed.
• Implements an assessment tool to measure training effectiveness; provide feedback to management.
• Manages agency training records; ensures that all training activities are properly recorded and maintained.
• Develops reports for management to monitor date-specific mandatory trainings, annual training hour requirement, and completion of all other elective/mandatory trainings
• Ensures compliance with all state and county licensing and monitoring regulations
• Ensures training milestones and goals are met while adhering to approved training budget.
• In collaboration with supervisor, prepares training budget.
• Handles logistics for training activities including venues and equipment.
• Reviews and provides suggestions to supervisor to enhance training processes.
• Updates job knowledge by participating in educational opportunities, reading professional publications, and maintaining industry networks.
• Active member of the retention committee.
• Maintains confidentiality of all staff and resident information.
• Responsible for the completion of other related duties as assigned.

Benefits

• Mainstay is an Equal Opportunity Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level