Training and Development Specialist

Right at Home Northern Kansas City•Kansas City, MO

3d•Onsite

About The Position

The Training & Development Specialist prepares caregivers to provide exceptional care through engaging training, skill coaching, and positive learning experiences. The role indirectly impacts clients by developing caregivers who are confident, knowledgeable, and prepared to deliver outstanding care. The position works in an office and training room, with occasional field support, and is best suited to experienced caregivers who enjoy teaching, mentoring, and helping others succeed. The specialist leads caregiver orientation, teaches company policies and caregiving practices, demonstrates techniques, and creates a supportive learning environment. They coach caregivers individually in the field, encourage them through challenging learning moments, and provide constructive feedback. The role also supports ongoing learning by assigning and tracking Activated Insights modules, answering questions, maintaining training records, and improving training materials and activities based on feedback and current caregiving education practices. The role requires adapting to different learning styles, balancing classroom instruction and administrative responsibilities, keeping training engaging and relevant, and providing feedback while maintaining caregiver encouragement. Patience, creativity, and flexibility are essential.

Requirements

Three years of experience.
Professional communication skills.
Coaching and mentoring skills.
Organization.
Creativity.
Adaptability.
Technology skills.
Initiative.
Patience.
Passion for teaching.

Nice To Haves

Experienced caregiver background.
Leadership qualities.

Responsibilities

Lead new caregiver orientation sessions.
Teach company policies, procedures, and best practices.
Demonstrate caregiving techniques and skills.
Create a welcoming and supportive learning environment.
Mentor caregivers one-on-one in the field.
Provide encouragement and constructive feedback to caregivers.
Help caregivers build confidence in their skills and support them through challenging learning moments.
Assign and track Activated Insights learning modules.
Follow up with caregivers on training completion.
Answer questions about policies and procedures.
Keep training records organized and up to date.
Update training materials and resources.
Create engaging learning activities.
Gather feedback to improve training sessions.
Stay current on best practices in caregiving education.