Training and Development Lead

The Kraft Heinz Company•Granite City, IL

3d•Onsite

About The Position

The Training & Development Coordinator leads the training and career development processes for the plant as aligned with the Kraft Heinz Management System (KHMS). This role designs and facilitates training, helps identify skill gaps, coordinates training solutions, and maintains documentation to ensure employees are prepared to perform their roles safely, effectively, and in alignment with operational expectations. This position owns the PLD Training & Career Development chapters, supports development of certified trainers, and contributes to building clear training pathways, that strengthen employee capability and support internal growth opportunities for hourly roles.

Requirements

1 year in the role of Capri Operator
Prior training experience, preferably in a manufacturing setting.
Highly Proficient in the use of Computers and Microsoft Office applications.
Strong soft skills including the ability to have difficult conversations and address deficiencies with respect.
Ability to adjust shift schedule to support all 3 shifts as required.
Ability to travel as needed
Self-directed and motivated individual with a positive attitude, and strong interpersonal skills.
Demonstrated high level of communication (written and verbal) and collaboration skills.
Demonstrated a high level of organizational skills.

Nice To Haves

Preferably experience in with PowerPoint Presentations and Excel Spreadsheets.

Responsibilities

Coordinate training and career development activities for new and current hourly employees across all departments
Schedule and track required training to ensure timely completion
Support onboarding training processes to ensure consistency and effectiveness
Partner with Production, CI, Quality, and HR teams to identify training needs and coordinate solutions
Maintain training documentation
Facilitate Individual Qualification Standards (IQS), Net Content training, and other role-specific training
Communicate training needs, updates, and completion status to department leadership
Follow up with employees in training to support timely progression through qualification requirements
Maintain regular floor presence (approximately 20–30% of the workday) to support on-the-job training, coaching, and employee support
Provide support for the hiring process including phone screens, interview coordination, and facility tours as needed
Coordinate the certified trainer program for hourly employees
Support identification of employees selected to become certified trainers
Assist in preparing trainers with resources, expectations, and guidance to support effective knowledge transfer
Maintain records of trainer qualifications and certifications
Support consistency in training delivery across departments
Assist in continuous improvement of trainer materials and resources
Support development opportunities for hourly employees by maintaining structured skill progression pathways
Assist supervisors in identifying development opportunities for employees seeking to expand skills or prepare for future roles
Coordinate step-up cards and progressive qualification tools that support employee growth
Create and Maintain qualification cards in Connected Worker.
Coordinate creation, updates, and tracking of training documentation including SOPs, WIs, OPLs, and related materials
Maintain departmental skills matrices to reflect current employee qualifications
Administer training assignments and testing through systems such as KHMS, Ownerversity, TPC, and Pearson
Assign and track Ownerversity coursework as required
Submit and track Connected Worker support tickets as needed
Partner with Quality to identify training gaps related to Food Safety and Quality (FSQ)
Collect feedback on training programs and collaborate cross-functionally to improve training materials and delivery methods
Support rollout of training tools and systems such as Squint across departments
Maintain organization and 5S standards for training areas and materials
Maintain a safety 1st mindset and approach to work.
Perform all duties safely & use discretion to prevent injuries to self and/or others.
Must comply with all GMP's.
Actively make floor observations of potential safety and quality risks and report through appropriate channels

Benefits

Annual Bonus Program
12 Paid Holidays per Year
Medical with (HRA) Health Reimbursement Account or (HSA) Health Savings Account, Dental, and Vision insurance
401k with company match
Paid Parental Leave
Product Purchase Program
Employee Assistance Program
Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
Employee Assistance Program, Wellbeing Programs, Family Support Programs
401k, Life, Accidental Death & Dismemberment, Disability