About The Position
The Training and Development Coordinator supports organizational training initiatives by coordinating and delivering instructor-led classroom and virtual training, online eLearning courses, and company-wide training events. The role facilitates Hospitality and New Employee Orientation sessions and administers the company’s Learning Management System (LMS) and other web-based Training & Development programs. The coordinator designs and develops eLearning courses and instructor-led classes aligned with organizational goals, and maintains the quality, functionality, and continuity of existing courses and materials. The position also handles production and post-production for live training events, Training & Development marketing and communications, training records and metrics, and analysis of training needs, requests, surveys, and evaluations.
Requirements
- At least 2 years of experience in education, training, communication, or organizational development.
- High School Diploma or GED required.
- Corporate training experience required.
- E-learning or instructional design experience required.
- Advanced proficiency in Excel required.
Responsibilities
- Plan, organize, and facilitate classroom or virtual training, including recurring Hospitality, New Manager Orientation, and New Employee Orientation sessions; prepare materials and coordinate catering, speakers, and facilities.
- Administer the Learning Management System, including managing user accounts, assigning mandatory education, supporting lower-level administrators, troubleshooting help desk requests, preparing queries and reports, analyzing data, and maintaining data integrity.
- Design and develop eLearning courses for organizational goals and requests from the Compliance Office, Privacy Office, Nurse Educators, HR Department, and physicians or residents; maintain existing eLearning courses.
- Administer web-based Training & Development and HR programs, including the employee recognition portal, performance appraisal program, survey programs, department intranet pages, and internal networking system.
- Record and stream live Training & Development events; edit video and audio, incorporate graphics, and produce high-resolution video files for web sharing.
- Manage Training & Development marketing and communications, including company-wide emails about training events.
- Track training attendance and completion, and compile and prepare training metrics.
- Conduct training needs assessments and analyze training requests to identify appropriate solutions.
- Extract, organize, and analyze data from surveys and evaluations.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
