Training and Development Administrative Assistant

ICONA RESORTS 1•Wildwood, NJ

9d•Hybrid

About The Position

The Training and Development Administrative Assistant provides administrative support to the Training and Development department by coordinating training activities, maintaining training records, scheduling sessions, and preparing materials. This role also assists with the development and implementation of team member learning programs while ensuring accurate documentation and efficient day-to-day operations.

Requirements

Associates degree or equivalent combination of education and experience
Two years’ Administrative Assistant experience
Proficiency in Microsoft Office 365, Microsoft Office Pilot, and advanced skills in Excel & Word
Prior working knowledge of Training and Development as well as Learning Management Systems
Ability to research, develop, implement, and support effective training programs

Nice To Haves

Excellent verbal, written, and presentation skills
Excellent time management and organizational skills, with the flexibility to effectively manage changing priorities and competing deadlines
Advanced analytical and problem-solving abilities
Ability to work independently while maintaining professionalism, integrity, and confidentiality
Knowledge of office procedures, recordkeeping, and filing systems

Responsibilities

Administer the Learning Management System (LMS), to include onboarding, course assignments, content updates, and completion reporting
Manage the ALOHA training text platform, including weekly video distribution, user maintenance, attendance tracking, and reporting.
Coordinate and schedule ALOHA Culture Meetings and Pop-Up ALOHA sessions across all properties
Partner with Human Resources to facilitate new hire orientation by preparing training materials, assisting team members with LMS completion, and provide follow up reports
Monitor training compliance and provide leadership with regular reports on course completion and assessment results
Assist in the development, editing, and maintenance of training programs and materials to support team member growth and performance
Coordinate meetings manage assigned projects, and administrative support for the Director of Training and Development team
Maintain records of Continuous Improvement action plans and support departmental project management initiatives
Research and evaluate technology solutions, including Microsoft 365 Copilot, to improve departmental efficiency and effectiveness, while being aware of current trends and best practices
Attend weekly ALOHA Culture Meetings
Perform other related duties as assigned