Training Administrator

TRUMPFFarmington, CT
Onsite

About The Position

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Requirements

  • Experience in administrative work with knowledge of Microsoft Word and Excel.
  • Working knowledge of office and audiovisual equipment.
  • Customer service skills and communications skills are a must.
  • High School Diploma or equivalent.

Nice To Haves

  • SAP experience preferred.
  • Associate Degree in management or administration preferred.

Responsibilities

  • Coordinate training schedules with customers and TRUMPF service employees as applicable.
  • Maintain the training schedule.
  • Initial customer / visitor contact at TRUMPF Inc.
  • Additional administration responsibilities as applicable.
  • Utilize HALO ticketing system to track and manage all training inquiries
  • Prepare and distribute quotes for training requests
  • Coordinate and schedule training sessions for internal/external customers
  • Manage student participation in the Learning Management System; including new bookings and cancellations
  • Handle invoicing process for both internal and external training sessions
  • Monitor effectiveness of training programs through feedback, assessments and follow-up communications.
  • Check and manage training resources, including office supplies and cafeteria needs
  • Provide administrative support in the Training Center, including check-in process and answering telephone
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