Training Administrator

Sandvik•Elko, NV

4d•Onsite

About The Position

The Training Administrator role will be responsible for supporting all customer training related activities within the sales area. This role is critical to the overall success of the training support Sandvik SA USA P&S provides to stakeholders. The Training Administrator supports the coordination of training between training providers, branch operations, and customers through administrative practices to ensure training resources such as classrooms, equipment, facilitators, students, documentation, and training materials are all prepared for the delivery of training. This position offers a variety of different professional development opportunities within the training department to include presenting, facilitating, curriculum development, and training program management.

Requirements

>3 years’ experience in a training or administrative role that includes scheduling and training documentation responsibilities
>2 years’ experience working with Microsoft Excel, Word, and PowerPoint

Nice To Haves

Some experience with SharePoint webpage design and management, preferred.
Formal education in administration or training/education management or similar field, preferable.
Superior customer relations and active listening skills.
Superb multitasking abilities managing multiple schedules and tasks simultaneously.
Excellent Written and verbal communication skills.
Effective analytical and problem-solving skills.
Experience working in a team environment with different skillsets.
Flexible, self-motivated with demonstrated initiative.

Responsibilities

Develop and manage annual customer training schedules for all branches.
Secure training resources per training schedule requirements including classrooms, equipment, facilitators, students, documentation, and training materials with appropriate branch/field service managers, facilitators, customer management, planners, and training departments.
Coordinate student scheduling with customers, manage class rosters, and provide to facilitators before training.
Manage training record documentation (class rosters, sign in sheets, training certificates, student materials, and exams/assessments) and provide to customers, stakeholders, auditors, etc., as needed.
Create customer training matrix for tracking and reporting of customer employee attendance and course completion.
Administer aptitude assessments for prospective students as requested by customer to determine aptitude and knowledge before course attendance.
Assist with regular test validation and analysis monitoring on all exams and assessments to identify deficiencies with exams, facilitator instruction, and student retention of training material.
Work with Training & Competence Development Manager, branch operations, customers, and other stakeholders on new and innovative training solutions.
Continuously evaluate improvement opportunities of course material through interactive means and presentation revisions.
Assist Training & Competence Development Manager on a variety of tasks and projects, as needed.