HR - Training Administrator

Talus Payments•Addison, TX

6d•Hybrid

About The Position

Build learning experiences that help great people do their best work. Talus is looking for a naturally technical, highly organized Training Administrator who enjoys translating complex information into clear, engaging learning content. In this role, you will be the behind-the-scenes builder of our learning ecosystem: creating LMS modules, supporting virtual and instructor-led training, partnering with subject matter experts, and helping employees confidently access the knowledge they need to support our customers and company initiatives. This is a strong fit for someone who likes solving technical problems, organizing moving pieces, developing practical content, and working with people across teams in a fast-paced fintech environment.

Requirements

Experience in training coordination, LMS administration, instructional design, learning content development, enablement, operations, customer support, or a related field.
Working knowledge of instructional design and adult learning methods; formal education, certification, or equivalent hands-on experience is valued.
Strong writing, editing, documentation, and professional communication skills.
Solid planning, organization, time-management, and follow-through skills.
Moderate to advanced proficiency with Microsoft Office and collaboration tools, including Outlook, Word, PowerPoint, SharePoint, Teams, and OneDrive.
Experience with online meeting and presentation tools such as Microsoft Teams and Zoom.
Comfort learning and supporting LMS configuration, learner access, content publishing, and basic troubleshooting.
Bachelor’s degree in Education, Learning and Development, Instructional Design, Business, or a related field preferred, or equivalent practical experience.

Nice To Haves

Experience with SCORM files and LMS content packaging.
Experience with Articulate 360 tools such as Storyline or Rise, or similar authoring platforms.
Experience with Camtasia, Powtoon, or other video, animation, or multimedia content creation tools.
Sales, customer support, or customer-facing business experience.
Experience building AI coaching environments or simulation-based learning inside an LMS.

Responsibilities

Build, update, and maintain Talus-specific learning content in the LMS, including e-learning modules, webinars, podcasts, videos, assessments, and instructor-led resources.
Partner with stakeholders and subject matter experts to clarify goals, gather information, and turn raw expertise into polished, practical training materials.
Conduct needs analysis and apply adult learning principles to create content that is engaging, accurate, easy to follow, and aligned to clear learning outcomes.
Support training for multiple employee stages and needs, including new hire onboarding, annual compliance, industry education, product training, sales enablement, and support-team development.
Design and develop structured onboarding programs and role-based learning pathways across departments.
Manage user access, course assignments, training workflows and system organization.
Ensure content version control, data accuracy, and system integrity.
Demonstrate experience in instructional design, learning operations, or training program development
Help employees access, complete, and troubleshoot training within the ClearCo LMS platform.
Coordinate training documentation and keep internal materials current as Talus products, partnerships, processes, and priorities evolve.
Assist with virtual and in-person instructor-led training, cross-departmental training initiatives, and other team enablement projects as needed.
Manage multiple training projects, deadlines, stakeholders, and content updates with strong attention to detail.