Training Administrator

V2X•UNAVAILABLE, UNAVAILABLE

14h•Remote

About The Position

The Training Administrator will support a variety of LMS related tasks including overseeing administrative activities for a client in SuccessFactors. This includes creating items, classes, alternate job classifications, curricula, making assignments, retiring items, processing item credit, supporting LMS clean up projects, supporting the client with questions about LMS, helping manage the group inbox, participating in process improvement initiatives, assisting with the development and maintenance of departmental job aids, attending and participating in team meetings, and providing reporting and analysis on standard operating procedures and other training related efforts. This is a remote full-time position supporting a Fortune 500 global pharma client.

Requirements

Basic knowledge of Microsoft Excel
Excellent customer service skills
Excellent written and verbal skills
Problem solving skills
Strong attention to detail
Ability to stay organized while working in multiple systems
Ability to prioritize and manage multiple work assignments in order to meet all project deadlines and on multiple work assignments
Minimum 2 years SuccessFactors LMS experience
Minimum 2 years experience in a customer service type role
High School diploma or equivalent required

Nice To Haves

associate’s degree preferred

Responsibilities

Overseeing administrative activities for client in SuccessFactors
Creating items, classes, alternate job classifications, curricula
Making assignments, retiring items, processing item credit
Supporting LMS clean up projects
Supporting client with questions about LMS
Helping manage group inbox
Participating in process improvement initiatives
Assisting with development and maintenance of departmental job aids
Attending and participating in team meetings
Providing reporting and analysis on standard operating procedures and other training related efforts