2 days remote)

GP Strategies Government Solutions Inc•Fort Worth, TX

5d•Hybrid

About The Position

GP Strategies Government Solutions, Inc. is seeking a remote Training Administrator/Class Coordinator to provide Learning Management System (LMS) administrative support to their Aero client. This role involves assisting with various LMS duties such as class scheduling, generating reports, data quality processes like class closure, and handling customer inquiries. The position is full-time, benefitted, and hybrid, requiring 2 days in the office and 2 days remote. The business schedule is 6 am-4:30 pm CST, Monday through Thursday. GP Strategies focuses on people performance solutions for public sector teams and supports mission-critical government agencies. GP Strategies Corporation, the parent company, is a global leader in talent transformation with over 50 years of experience.

Requirements

Administration/training coordination type of experience.
Intermediate proficiency with Excel (Pivot tables, VLOOKUP, graphs, tables, etc.).
Experience working in the back end of Learning Management Systems (LMS) to support LMS administration activities.
Familiar with the standard concepts, practices, and procedures associated with an LMS and the related training administrative environment.
Experience providing training administration using an LMS for running reports, removing courses/curriculums from learning plans, providing course credit.
Experience modifying course/curriculum meta data.
Experience and ability to manage large volume of tasks and maintain high degree of accuracy, quality and timely completion.
Ability to prioritize and manage disruptions.
Strong time management, planning, and organizational skills.
Experience working in a complex and changing environment while being both self-sufficient and collaborative with team members.
Good written and verbal communications that support positive and effective customer experience.
Sedentary Work – Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Typing, communicating, repetitive motions.
Close visual acuity to prepare and analyze data, view computer monitors and read.
May need to view presentation screens and other visual aids in a virtual setting.
Inside environmental conditions with protection from outside elements.

Nice To Haves

LMS experience preferred
Experience with SuccessFactors LMS a plus.

Responsibilities

Provide Learning Management System (LMS) administrative support to the Aero client’s LMS and training analysts.
Assist with LMS duties related to class scheduling.
Run a variety of LMS reports.
Perform data quality processes such as class closure.
Handle customer inquiries through Service Central Tickets and emails.
Perform other similar duties as designated by team Leads.