Office Coordinator / Administrator

Paul Davis Restoration•Florida, NY

3d•Onsite

About The Position

We are Paul Davis Restoration, an industry leader in restoring properties affected by water, wind, fire, smoke, flood and mold, other types of damage. We serve residential and commercial properties and are currently looking to expand our team with an Office Coordinator. At Paul Davis Restoration, we believe in creating opportunities for our team members by fostering a positive work environment and offering the chance to become experts in their field. Our company is built around our vision: "To consistently exceed the expectations of our customers, employees, and communities." As a Office Coordinator you will be involved in managing our customer's experience from first contact, through the entire project. Selling your winning personality over the phone, customer service, documentation, system management, scheduling, data integrity and strong computer skills are mandatory to succeed at this position. The ideal candidate for this position will be an individual who is driven by providing stellar customer service, has a keen eye for detail, doesn't mind the annoyance of following company processes, and has a strong willingness to learn and succeed.

Requirements

Organized, analytical administrative coordinator who likes a fast-paced environment
Loves talking to people and building relationships
Likes to problem-solve and help people find solutions
Enjoys completing tasks
Is a stickler for the details
Likes math (geometry) and working with numbers and measurements
Can review data and deductively think through what information might be missing
Proactive, assertive personality
Likes to create and follow systems while helping others to follow them as well
Enjoys taking care of others
High School Diploma or equivalent
Professional appearance and courteous manner
Willing to undergo an assessment test that measures your personality and cognitive skills. Results weighed against position specific competency profile

Nice To Haves

Years of related industry experience
Licensing and certifications you possess

Responsibilities

Fields calls from customers, clients and team members
Represents the company with honesty and integrity
Works inside multiple computer systems, including iOS and desktop applications
Oversees office administrative operations
Problem solves and helps customer and team members find solutions
Acts are the customers advocate in the office
Learns new things about construction and building homes
Has fun and is part of a growing business
Ensure compliance with standards and regulations utilizing internal office systems