Trainer- Whataburger

Paradies Lagardère•San Antonio, TX

3d•Onsite

About The Position

At Whataburger, located inside the San Antonio International Airport, Crew Trainers promote guest satisfaction through consistent and ongoing training of associates and adhering to company Standard Operation Procedures (SOPs). Ensure team members know and understand the expectations of their role including preparing food, stocking supplies, serving, proper cash-out procedures, Micros and Data Central training and cleaning tables and counters, resetting/bussing tables, greeting guests and answering questions. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public. Your career deserves... MORE OPPORTUNITIES Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our full-time opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Requirements

Must be proficient in each area of the restaurant to assist when necessary.
Must demonstrate a commitment to getting the job done.

Nice To Haves

Developing leadership and motivational skills.
Building effective relationships with customers, supervisors, and team members.

Responsibilities

Promote guest satisfaction through consistent and ongoing training of associates and adhering to company Standard Operation Procedures (SOPs).
Ensure team members know and understand the expectations of their role including preparing food, stocking supplies, serving, proper cash-out procedures, Micros and Data Central training and cleaning tables and counters, resetting/bussing tables, greeting guests and answering questions.
Warmly greets and acknowledges guests upon arrival.
Exceed company standards for food and beverage quality, service, and atmosphere while building positive customer relations.
Serve as a role model and provide accessibility to staff while developing leadership and motivational skills.
Exhibit efficiency in completing job requirements by working with a sense of urgency and consolidating tasks.
Support programs to enhance staff morale and training.
Assist with food, beverage, labor-management costs, receiving, storage, and inventory management.
Lead each shift by delegating duties, assigning tasks, and following up with all team members.
Demonstrate management and leadership ability through building effective relationships with customers, supervisors, and team members.
Must be proficient in each area of the restaurant to assist when necessary.
Follow inventory control procedures to reduce product loss.
Maintain cleanliness and organization throughout the restaurant.
Prepare food when necessary.
Check food quality and temperatures throughout the day to ensure food safety expectations are maintained.
Ensure the security and safety of guests and team members through pro-actively following proper sanitation and safety procedures.
Follow proper procedures and guidelines for opening and closing the restaurant.
Identify back-ups in the kitchen and work with managers to re-organize when necessary.
Must demonstrate a commitment to getting the job done.
Create and deliver first-class experiences for the traveling public.