About The Position

Synertex LLC is seeking qualified Trainers to instruct U.S. Army personnel on Command Post computing systems, including IS&A Kubernetes (ISAK), Tactical Server Infrastructure (TSI), and Tactical Edge Computer (TEC). The role supports the U.S. Army Capability Program Executive Office Command and Control Information Network (CPE C2IN) through Global Fielding Services. Trainers deliver New Equipment Training (NET), refresher instruction, and hands-on technical training so Soldiers can operate and sustain fielded Command Post systems. Duties include classroom instruction, courseware development and maintenance, preparation of training equipment, and field support during Army experimentation, testing, and operational exercises at CONUS and OCONUS locations. This is a full-time, on-site position based in Fort Hood, Texas, requiring frequent travel that may reach 75%. An active SECRET clearance is required.

Requirements

  • Have an active U.S. SECRET security clearance at the time of employment, with eligibility for access to COMSEC, NATO, CUI, and SIPRNET information.
  • Be instructor qualified through a credible instructor certification course approved by the Government.
  • Be able to qualify on the Government's current Course List for TSI, TEC, and ISAK.
  • Be able to cross-train on all applicable lesson plans and Programs of Instruction (POIs) within the assigned course grouping.
  • Be able to travel CONUS and OCONUS on short notice, including CONUS deployment within 12 hours of notification.
  • Be available for temporary duty assignments and occasional weekend travel to support classroom setup and training requirements.
  • Complete required DoD training and certifications within established timelines, including ATCTS registration, DoD IA Awareness, AT Level I, iWATCH, and OPSEC.
  • Pass applicable background checks and installation access requirements.
  • For OCONUS assignments, meet required medical, dental, immunization, passport, visa, and accreditation requirements.
  • Be capable of independently handling, lifting, and shipping classroom equipment cases weighing up to 50 lbs.

Nice To Haves

  • Hands-on experience with Linux operating systems, Kubernetes, containers, server hardware, edge-computing systems, and virtualization.
  • Working knowledge of TCP/IP networking and network troubleshooting.
  • Qualification under Department of Defense Cyber Workforce Framework (DCWF) Work Role 712 – Cyber Instructor at the Basic, Intermediate, or Advanced level.
  • Experience teaching or training personnel on U.S. Army Command Post or Mission Command systems.
  • Experience supporting Army experimentation, testing, and large-scale military exercises.
  • Strong written communication skills, particularly in preparing After Action Reports (AARs), training documentation, and courseware feedback.
  • Familiarity with Government-approved Programs of Instruction, Computer-Based Training (CBT), and training support packages.

Responsibilities

  • Deliver New Equipment Training (NET), delta training, over-the-shoulder instruction, and small-group training in accordance with approved Programs of Instruction (POIs).
  • Use Government-provided Computer-Based Training modules and training support packages to deliver standardized instruction.
  • Maintain current course materials in accordance with approved system changes, technical bulletins, and updated documentation.
  • Support training validation events by teaching from draft documentation and providing feedback on courseware accuracy and effectiveness.
  • Co-teach formal training courses, with at least two qualified instructors assigned to each formal class unless otherwise approved by the Government.
  • Submit an After Action Report (AAR) to the Contracting Officer's Representative (COR) and MCSC Web Tool after every training event.
  • Ensure training reports capture event dates, Soldiers trained, attendance rosters, End-of-Course Survey results, lessons learned, supported units and Unit Identification Codes (UICs), and training locations.
  • Pack, transport, set up, maintain, break down, and ship Classroom Training Sets as required.
  • Build, configure, troubleshoot, repair, and load software onto classroom training kits and associated servers.
  • Provide on-site field support during Army experimentation and exercise events, including Project Convergence Capstone, Warfighter Exercises, Combat Training Center (CTC) rotations, and Command Post Exercises (CPXs).
  • Conduct pre-event readiness checks, provide over-the-shoulder instruction, and capture Soldier observations and feedback.
  • Troubleshoot and correct hardware, software, and network failures while installing, operating, and maintaining system components and software updates.
  • Document technical issues, corrective actions, and system updates in designated Government reporting systems.
  • Cross-train on multiple Mission Command programs and achieve full proficiency within 60 days of hire.
  • Perform logistics support, safeguard equipment, and perform other qualified duties within the scope of the contract as directed.

Benefits

  • Directly support Army modernization by training Soldiers to operate and sustain next-generation Command Post computing systems.
  • Gain hands-on experience with Kubernetes, Linux, containerization, virtualization, and tactical edge computing.
  • Develop instructional expertise across multiple Army Mission Command programs and fielded computing platforms.
  • Support major Army experimentation, testing, and operational exercises throughout CONUS and OCONUS locations.
  • Expand professional qualifications in technical instruction, systems integration, and Army mission command technologies.
  • Build experience applicable to advanced technical training, cyber instruction, systems administration, and technical support career paths.
  • Opportunity to support a high-visibility Army modernization mission through Global Fielding Services.
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