Trainer

XPEL • San Antonio, TX

2d

About The Position

Trainer II enables foundational and advancement installation capabilities of XPEL partnered installers and XPEL employees by providing professional, standardized and risk-mitigated inbound or outbound training. Core Duties Provide professional beginner and advancement training in 3-5 of various films and coating disciplines including: PPF (including colored PPF), automotive tint, windshield protective film, ceramic coatings, Marine films and coatings, architectural films, surface protection film or vinyl. Teach IAW training curriculum while emphasizing XPEL best practices of film and coating installation. Provide timely and valuable feedback on trainee performance in training reports, as well as dealer specific information and install environment of outbound training. Support all XPEL and training policies and procedures. Travel up to 50% domestically and/or internationally to conduct training at dealers and independent XPEL affiliates’ facilities. Provide technical installation assistance as necessary to XPEL customers and work with sales or customer support to provide technical installation assistance. Serve as an ambassador of the XPEL brand, sharing product information, installation and sales considerations with accounts and customers. Contribute as a member of a Team, performing other job-related duties as required including facility maintenance, install assistance to corporate shops, trade shows, promotional videos, etc. As needed, serve as a training facility steward maintaining & ensuring functionality & cleanliness

Requirements

• High school diploma or equivalent and 3 years' experience in the auto industry or as film or coating installer or a university degree or industry equivalent certifications and 2 years’ experience in the auto industry or as film or coating installer.
• Ability to teach beginner training in 1-3 various films and coating disciplines including: PPF automotive tint, windshield protective film, ceramic coatings, Marine films and coatings, architectural films, surface protection film or vinyl.
• Capable of performing work with limited supervision, able to negotiate routine training challenges while referring any complex issues to higher-level staff.
• Strong work ethic, confidence, and organization skills, willingness to learn and grow in capabilities.
• Capable planning skills for outbound travel & training.
• Digital literacy for completion of training/expense reports, online training, & outbound coordination.
• Good oral and written communication skills and literate industry and training vocabulary.
• Good interpersonal, analytical and problem-solving skills that enable the ability to develop and mentor others in basic installation skills.
• Must have a driver’s license and the ability to maintain a passport and travel internationally.

Nice To Haves

• Knowledge and experience installing films or coatings is preferred but not required.

Responsibilities

• Provide professional beginner and advancement training in 3-5 of various films and coating disciplines including: PPF (including colored PPF), automotive tint, windshield protective film, ceramic coatings, Marine films and coatings, architectural films, surface protection film or vinyl.
• Teach IAW training curriculum while emphasizing XPEL best practices of film and coating installation.
• Provide timely and valuable feedback on trainee performance in training reports, as well as dealer specific information and install environment of outbound training.
• Support all XPEL and training policies and procedures.
• Travel up to 50% domestically and/or internationally to conduct training at dealers and independent XPEL affiliates’ facilities.
• Provide technical installation assistance as necessary to XPEL customers and work with sales or customer support to provide technical installation assistance.
• Serve as an ambassador of the XPEL brand, sharing product information, installation and sales considerations with accounts and customers.
• Contribute as a member of a Team, performing other job-related duties as required including facility maintenance, install assistance to corporate shops, trade shows, promotional videos, etc.
• As needed, serve as a training facility steward maintaining & ensuring functionality & cleanliness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees