Trainer

Beneva•Quebec, QC

11d•Hybrid

About The Position

This is a temporary 12-month position. The Trainer reports to the Assistant Director – Financial Support and Control and works in collaboration with organizational learning advisors, designers, and their manager. The primary responsibility is to supervise learning activities for the integration of new employees and their skill development, with the goal of helping them achieve their objectives. The Trainer participates in the design of learning activities and ensures their knowledge and skills are kept up to date. The role involves facilitating various learning activities (in-person, virtual classroom, e-Learning, on-the-job training), contributing to the design of learning content, and continuously developing their own training competencies.

Requirements

DEC (Diploma of College Studies) in a relevant discipline.
Minimum of 1 year or more of experience in disability or life benefits.
Strong communication and animation skills.
Very good knowledge of spoken and written French.

Responsibilities

Prepare materials and equipment for learning activities.
Create and maintain a conducive learning environment, including explaining the process and ground rules.
Engage participants by clearly explaining the desired outcomes professionally while respecting operational decisions.
Contextualize learning within the work process and participants' tasks, highlighting benefits for participants and the organization.
Clearly express ideas and concepts, simplify notions, and ensure understanding.
Utilize good learning practices, remaining learner-centered and promoting active participation.
Integrate and reinforce expected behaviors of today's employee.
Adapt the flow of learning activities according to participants' profiles while staying focused on objectives and within the scope of planned notions.
Monitor and evaluate participants objectively, providing feedback to employees in training and to managers.
Complete attendance registers as required by the Workforce Development and Recognition Act and submit them regularly to the relevant person.
Participate in workshops related to projects and improvement committees.
Contribute to design by proposing learning strategies and recommending relevant knowledge based on desired objectives.
Produce and update materials for learning activities, respecting the learning activity scenario and applying good technical communication practices.
Maintain and evolve trainer/facilitator practices, notably by adapting and experimenting with new approaches.
Participate in team workshops for sharing best practices.
Keep knowledge up to date to provide the best learning solutions in business areas.
Perform other duties as requested.