Trainer, Mission Readiness Service (Autonomous Vehicles)

Continuum Resource Network•Miami, FL

About The Position

The Trainer, Mission Readiness Service delivers hands-on training and supports the development of new and experienced operators within an autonomous vehicle operations team. The role teaches, demonstrates, and assesses daily operational procedures through classroom instruction, hands-on training, coaching, and performance evaluations. The Trainer collaborates with Training Supervisors, Project Managers, instructors, and functional managers to keep operators proficient in standardized operating procedures (SOPs) and current training requirements. This is a hands-on position focused on operator development, performance assessment, and procedural compliance. Occasional operator coverage may be necessary, but ongoing Service or Research & Development (R&D) mission participation is not expected. The Trainer completes at least 8 hours per month performing Service or Service Associate duties to maintain operational knowledge and SOP proficiency, travels to different locations up to 25% of the time, and maintains a flexible schedule to support training and operational needs.

Requirements

  • 1–3 years of experience in the autonomous vehicle (AV) industry.
  • Knowledge of Mission Readiness procedures, responsibilities, and operational workflows.
  • Ability to understand, demonstrate, and explain standardized operating procedures.
  • Experience working in highly collaborative environments while promoting teamwork and operational consistency.
  • Strong written and verbal communication skills.
  • Ability to clearly explain technical concepts, operational procedures, and performance expectations to trainees.
  • Strong coaching, mentoring, and interpersonal skills.
  • Ability to provide constructive feedback and address performance deficiencies professionally.
  • Excellent time management, organization, and prioritization skills.
  • Proven ability to solve problems, identify operational inefficiencies, and recommend process improvements.
  • Ability to collaborate effectively with team members, supervisors, and management.
  • Flexible schedule to accommodate training events and operational requirements.
  • Willingness and ability to travel to different locations for training support up to 25% of the time.
  • Must possess and maintain a valid driver's license.
  • Must successfully pass a background check, Motor Vehicle Record (MVR) check, and drug screening.
  • Must comply with the company's Substance Abuse Policy.
  • Must wear safety boots that meet ASTM F2412/F2413 requirements.

Nice To Haves

  • Proficiency with Google Workspace collaboration tools, including Google Slides, Google Sheets, Google Docs, and Google Forms.
  • Previous experience facilitating classroom training sessions.
  • Experience delivering on-the-job training, coaching, or mentoring.
  • Experience assessing employee performance and providing structured feedback.
  • Familiarity with developing, reviewing, or updating training materials and operational procedures.

Responsibilities

  • Deliver classroom and hands-on training to new and experienced operators, including demonstrations, coaching, and feedback on daily operating procedures.
  • Provide dedicated training support so operators understand and consistently follow established SOPs.
  • Review daily operator performance feedback and identify training deficiencies or improvement areas.
  • Address training concerns escalated by on-the-job mentors and provide corrective coaching.
  • Support operator development through structured training activities and performance feedback.
  • Conduct and grade hands-on assessments, including field-based and simulated training sessions.
  • Evaluate operator proficiency in daily operational procedures and safety requirements.
  • Communicate assessment results and performance feedback to Training Supervisors and relevant stakeholders.
  • Conduct formal audits of new and experienced operators to ensure adherence to procedures and training standards.
  • Identify recurring performance issues and recommend additional training or corrective actions.
  • Collaborate with Training Supervisors, Project Managers, instructors, and functional managers to maintain consistent training standards.
  • Identify gaps, discrepancies, or areas of confusion in the training curriculum.
  • Assist in reviewing, updating, and improving training materials to reflect current SOPs and operational requirements.
  • Review new training materials and provide feedback on their accuracy and effectiveness.
  • Coordinate with stakeholders so trainees and operators receive current training information.
  • Complete a minimum of 8 hours per month performing Service or Service Associate duties to maintain operational knowledge and SOP proficiency.
  • Maintain familiarity with current Mission Readiness procedures, responsibilities, and operational expectations.
  • Provide occasional operational coverage when necessary.
  • Travel to different locations up to 25% of the time to support training activities.
  • Maintain a flexible schedule to accommodate training sessions, assessments, and operational needs.

Benefits

  • 401(k)
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
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