Trainer Associate Manager - 6156581

Accenture • San Francisco, CA

47d • $76 - $86 • Onsite

About The Position

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel Role Overview: The Training Lead is responsible for the design, delivery, and long-term maintenance of training programs for all roles supporting the XR Data Program. This role is a critical enabler of effective onboarding, ensuring that the workforce remains aligned with evolving protocols and tools while supporting operational flexibility through cross-training. Beyond curriculum development, the Training Lead provides operational leadership, oversees quality assurance within training, and drives continuous improvement across all educational activities.

Requirements

• Minimum 6 years of work experience
• Training curriculum design and instructional delivery.
• Mastery of operational protocols, workflows, and tools.
• Clear instructional communication and facilitation.
• Coaching, mentoring, and a focus on learner development.
• Cross-functional collaboration with operations and quality teams.
• High adaptability to evolving processes and tooling.
• A mindset focused on continuous improvement and problem-solving.
• Onboarding, certification, and competency validation.
• Training documentation management, including versioning and record keeping.
• Data-driven tracking and reporting of training effectiveness.
• High School Diploma or GED

Responsibilities

• Strategy & Governance: Own the overarching training strategy, governance, and operating model to ensure consistent instructional quality and alignment with program objectives.
• Team Leadership: Lead and coach the training team, setting clear direction, providing performance input, and fostering a culture of excellence.
• Curriculum Development: Lead the creation of structured training curricula and materials tailored to every role within the XR Data Program.
• Workforce Readiness: Lead onboarding and role-specific readiness activities to ensure all new personnel are fully prepared to perform their assigned responsibilities effectively.
• Sustained Performance: Provide ongoing, refresher, and just-in-time training to maintain high workforce performance, adaptability, and operational consistency.
• Operational Resilience: Manage cross-training programs to improve workforce flexibility and overall coverage.
• Feedback Integration: Integrate quality insights, KPIs, performance metrics, and operator feedback into continuous training updates.
• Documentation & Reporting: Maintain accurate training records and audit-ready documentation, contributing data-driven insights to operational and quality reporting.

Benefits

• Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED