Associate Technical Trainer

Orlando Utilities Commission (OUC) • Orlando, FL

2d • $61,663 - $92,491 • Onsite

About The Position

OUC - The Reliable One, is presently seeking a Associate Technical Trainer to join the Employee Experience division. At OUC, we don’t just work – we’re building a bright future of innovation and transformation for future generations.
We’re looking for a safety‑minded, technically skilled, people‑focused professional to help design, coordinate, and deliver the technical training programs that strengthen OUC’s skilled trades workforce. In this role, you’ll play an important part in building and maintaining high‑quality training for electric, water, and power plant operations by developing manuals and course materials, delivering classroom and hands‑on field instruction, conducting field observations, and supporting graded assessments. You’ll assist with training needs assessments, maintain accurate training documentation, and help integrate online, VR/AR, and simulation‑based learning tools as the team modernizes its approach.
As an Associate Technical Trainer, you’ll serve in a supporting trainer capacity, working closely with senior technical trainers at both Pershing and Stanton. You’ll contribute to a growing training program preparing for significant restructuring and modernization while gaining exposure to new technologies and evolving instructional methods. We’re looking for a collaborative, detail‑oriented trainer who thrives in both classroom and field environments and is excited to help shape the next generation of utility talent.
This role operates on a four‑day workweek with 10‑hour shifts, Monday through Thursday, 6:00 a.m. to 4:30 p.m., with Fridays off. Some schedule flexibility may be needed at times to support training activities across OUC locations.
OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC’s mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.
Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.
Job Purpose:
The Associate Technical Training role supports the design, coordination, and delivery of technical training programs that empower OUC’s skilled trades workforce. In close partnership with technical trainers, this role helps create and implement engaging classroom and field-based instruction tailored to operational needs. Key responsibilities include developing training manuals and materials, contributing to competency-based learning pathways, and ensuring all instruction aligns with OUC’s Safe Work Practices. This position plays a vital role across the full apprentice lifecycle—from onboarding and skills development to long-term career growth—advancing a culture of safety, excellence, and continuous learning.

Requirements

• High School Diploma or GED (required); an Associate degree in Instructional Design, Education, Organizational Development, or a related field is preferred
• 3+ years of experience in electrical power generation, electric distribution, or water operations, including at least 1 year at a journeyman or equivalent technical level
• Experience interpreting engineering drawings, equipment manuals, construction standards, and safe work practices
• Strong communication skills with the ability to train and coach adult learners in both classroom and field settings
• Proficiency with Microsoft Office and familiarity with training tools or software (e.g., Adobe Captivate, Camtasia)
• Valid State of Florida Driver’s License and the ability to obtain a Class A CDL within required timelines (CDL holders strongly preferred)
• Working knowledge of but not limited to the following: Engineering drawings, construction standards manual, Equipment/Operator manuals, materials standards manual; and safe work practices; Training materials such as transcripts, course modules, handouts, and evaluations; Tools and equipment required to operate in PP Ops/Maintenance or Electric Distribution); Related industry, organizational and departmental regulatory guidelines, best practices, and procedures;
• Strong communication, interpretation, and organizational skills.
• Ability to foster inclusive, supportive learning environments.
• Proficiency in Microsoft Office Suite and standard office equipment.
• Competency in basic arithmetic and data analysis.
• Minimum three (3) years of experience in the electrical power generation or distribution field, (based on area of assignment) to include: Minimum of one (1) year of experience in either electrical underground or overhead experience (electric distribution area of assignment) or; Minimum one (1) year of experience as a Control Center Operator I or the equivalent journeyman level power plant operator (generation area of assignment) or; Minimum one (1) year of journeyman level water technician (water area of assignment);
• Must possess current and valid State of Florida Driver’s License.
• Electric distribution or Water associates must obtain and maintain a State of Florida Class “A” Commercial Driver’s License within 6 months to 1 year of hire.

Nice To Haves

• Experience with apprentice coaching, field training, simulation‑based learning, or utility safety programs is a plus
• Instructional design, adult learning theory, and training program evaluation;
• OSHA safety regulations
• Training software (e.g., Adobe Captivate, Camtasia).
• Minimum of one (1) year of experience training adult learners in the utilities industry, heavy machinery, or industrial environment to include curriculum development, instructional facilitation and technical training delivery (preferred).
• Technical training related certifications (CompTIA CTT+) (preferred).

Responsibilities

• Collaborate in the design, development, and continuous improvement of technical training curriculum to support electric power plant operations, power plant maintenance, or electric distribution personnel, including technicians and other related units.
• Support the delivery of engaging classroom and hands-on field instruction using a variety of teaching strategies to support diverse learning styles.
• Support instructor-led product training focused on equipment and systems essential to electric power plant operations, maintenance, or distribution.
• Conduct training needs assessments and post-training evaluations in the field to measure effectiveness and guide future improvements.
• Provide recommendations on coursework needs tailored to operational and maintenance roles within electric power plant operations, maintenance, or distribution.
• Assist with the recruitment, coaching, and development of guest instructors to enhance instructional quality.
• Partner with training staff to build comprehensive on-the-job training and continuing education programs for skill development and performance tracking.
• Ensure timely and accurate maintenance of training records and documentation.
• Contribute to the development and integration of online and simulation-based training tools, including creating content for eLearning platforms.
• Research and support implementation of emerging training technologies and instructional methodologies and industry best practices.
• Conduct field observations to assess learner progress and provide individualized coaching and feedback.
• Oversee the upkeep and readiness of training facilities, tools, equipment, and instructional resources.
• Perform additional duties as assigned to support training initiatives and team goals.

Benefits

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• OUC’s Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
• Generous paid vacation, holidays, and sick time
• Paid parental leave
• Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
• Wellness incentives and free access to all on-site OUC fitness facilities
• Access to family-oriented recreational areas
• Paid Conference and Training Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees