Technical Trainer

Virtru•Washington, DC

About The Position

While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control. We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it. Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up. Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise. While the rest of the security industry obsesses over locking data down to prevent it from being lost or stolen, we're doing something fundamentally different at Virtru. We're setting data free so that you can intentionally share it with others, but without sacrificing security, privacy, or control. We've created both a suite of powerful data protection applications and an open platform that's sparking an ecosystem of innovation. Through the Trusted Data Format (TDF) open standard, we're not just protecting data; we're creating a new paradigm where security enables sharing rather than preventing it. Think of us as the Android of data protection: a robust platform with an open core that developers and partners can build upon, coupled with our own best-in-class applications that showcase what's possible when you reimagine security from the ground up. Backed by Iconiq Capital, Bessemer Venture Partners, Foundry Capital, and Tiger Global, we're helping Fortune 500 companies and government agencies discover that true data security means having the freedom to share, collaborate, and innovate — without compromise. Virtru's Technical Training team is scaling to meet the demands of our growing Data Security Platform (DSP) ecosystem — spanning customers, partners, and internal Virtruvians. We operate on a T-shaped competency model where everyone maintains a strong generalist foundation (50-70%) while developing deep specialized excellence (30-50%) in a specific domain. This ensures resilience, velocity, and quality without creating silos. As the Technical Trainer, you will report to the Director of Training and serve as the primary live delivery resource for Virtru's Data Security Platform (DSP) training programs. You'll own the facilitation of instructor-led (ILT) and virtual instructor-led (VILT) training across all audiences — partners, customers, and internal Virtruvians — with a focus split of approximately 65% on live training delivery and delivery operations, and 35% on content validation, curriculum collaboration, and continuous improvement. Working closely with the Director of Training and the Technical Curriculum Developer, you will bring the Data Security Platform curriculum to life through engaging, technically accurate, and learner-centered instruction. Your ability to command a virtual or in-person room, demo complex platform capabilities in real time, and translate deep technical concepts into clear, actionable learning experiences will be the standard by which Virtru's training program is judged externally. As the face of Virtru's training program, you set the bar for delivery excellence across every cohort.

Requirements

4–7 years of experience in technical training delivery, technical instruction, sales engineering, solutions architecture, forward-deployed engineering, or a closely related role requiring live technical facilitation
Demonstrated ability to deliver technically complex content to mixed-level audiences — from hands-on developers and architects to less technical business stakeholders
Strong live facilitation skills — you can hold a room, adapt in real time, manage Q&A with confidence, and keep energy and focus high across multi-day programs
Comfortable demoing complex software platforms live, including navigating unexpected questions or product behavior during demonstrations
Ability to support and troubleshoot hands-on lab environments in real time, including command-line, configuration, and deployment-related exercises
Excellent written and verbal communication skills with the ability to translate deep technical concepts into clear, learner-friendly language
High technical fluency in cloud, security, data governance, or platform engineering — with the ability to credibly facilitate sessions on topics such as policy engines, ABAC, TDF, and container-based deployments
Experience with data governance, access control models, policy-as-code, or DLP/classification frameworks
Strong background with DevOps tooling, CI/CD, Infrastructure as Code tools (Terraform, CloudFormation, Azure ARM), containers (Docker/Kubernetes), or modern deployment workflows
Programming or experience reading code snippets (e.g., Go, Java, JavaScript, Python, PowerShell, Bash) to support SDK-related training delivery

Nice To Haves

Experience delivering partner certification or technical enablement programs at scale
Background in instructional design or curriculum development — ability to contribute meaningfully to content creation, not just delivery
Experience collaborating with engineering, product, and customer success teams
Self-starter mindset — comfortable operating in ambiguity and building structure from the ground up

Responsibilities

Deliver ILT and VILT sessions across the Data Security Platform curriculum tracks, including partner bootcamps, customer onboarding, and internal technical enablement programs
Facilitate multi-day intensive training programs (e.g., Partner Bootcamps) with confidence, technical depth, and instructional quality
Lead live product demonstrations and platform walkthroughs — including DSP architecture, deployment, policy design, ABAC, TDF, and SDK integration
Guide learners through hands-on lab exercises and provide real-time troubleshooting support during lab sessions
Manage classroom dynamics across mixed-audience cohorts (partners, customers, developers, architects, and non-technical stakeholders)
Facilitate Expert Hour-style practitioner sessions, Q&A panels, and applied case study exercises
Serve as the primary delivery validator for all new and updated curriculum — piloting content before external release and providing structured feedback to the Technical Curriculum Developer
Identify and document instructional gaps, sequencing issues, and technical inaccuracies surfaced during live delivery
Collaborate with the Technical Curriculum Developer and the Learning Experience Specialist on lab design, scenario-based exercises, and facilitator guides to ensure content is delivery-ready
Contribute to Train-the-Trainer programs to scale delivery across partner organizations as the certification program matures
Manage pre-session logistics including environment readiness checks, lab validation, and learner communications
Execute end-of-session feedback collection and contribute structured delivery outbriefs after each cohort
Maintain delivery documentation including facilitator guides, session runbooks, and lab troubleshooting references
Monitor learner engagement and comprehension throughout sessions and adapt delivery approach in real time as needed
Deliver Partner Certification Bootcamps and maintain consistent, high-quality delivery standards as cohort frequency increases
Support customer onboarding training engagements in coordination with Customer Success and Professional Services
Build credibility with technically sophisticated partner and customer audiences through deep DSP knowledge and authoritative facilitation
Represent the Virtru training program externally — your delivery is the product
Deliver internal technical onboarding for new Virtruvians, including DSP Tech Essentials sessions and DSP 101, among others
Support cross-functional enablement initiatives — including GTM readiness, Sales Engineering, and product release training
Collaborate on internal dry runs and content validation sessions before each new external cohort

Benefits

A Flexible PTO policy — we strongly encourage you to take time off (in addition to 14 holidays) to ensure that you are getting the proper time needed to unplug and recharge.
A $1,500 annual Learning & Development Stipend focused on providing you the resources to continually learn and professionally grow.
Frequent company-sponsored team celebrations that provide ample opportunities to connect with teammates and be social!
Access to an Employee Assistance Program
Access to Headspace, a mental health app tailored to your specific needs.
A flat 3% contribution to your retirement account
A high degree of flexibility — Have an appointment, errand, or family emergency to take care of? Hop to it! We give you the time and space to take care of you and your own first.
Competitive compensation
Generous parental, medical, and bereavement policies
401K contribution and stock options
Full medical, dental, and vision benefits
New Hire Swag and IT Welcome boxes
Structured semi-annual 360° performance reviews