Technical Trainer

Inframark•Suwanee, TN

4d•Remote

About The Position

Inframark's Operations and Maintenance team is an award-winning team that delivers cutting-edge water, wastewater, and public works services to municipalities, utility districts, and industries. We are dedicated to supporting our employees as well as protecting the environment and the communities we serve. You would be empowered to thrive in a dynamic, supportive, and innovative environment. Take the next step in your career and join us at Inframark. Apply today! We are seeking an experienced Technical Trainer to support Operations & Maintenance (O&M) teams within water and wastewater utilities across the Southeastern United States. This role is responsible for delivering hands-on, technical training to field, plant, and supervisory personnel to ensure safe, efficient, and compliant operation of water utility systems. The ideal candidate brings a background in water and wastewater operations and maintenance, excellent instructional skills, and the ability to translate complex technical concepts into practical, real-world applications for diverse audiences. This position has the possibility to be remote with up to 80% travel and candidates must live in Georgia, Alabama, Florida, Louisiana or Tennessee to be considered.

Requirements

Associate’s or Bachelor’s degree in Water/Wastewater Operations, Environmental Science, Engineering, or a related field (or equivalent hands-on experience) preferred; relevant work experience will be considered in lieu of formal degree
5+ years of experience in water or wastewater utility operations and maintenance, Water/Wastewater Operator License preferred
Hands-on knowledge of treatment processes, distribution/collection systems, pumps, electrical/mechanical systems, SCADA, and maintenance practices
Familiarity with utility asset management, CMMS, or reliability-centered maintenance
Strong communication, presentation, and facilitation skills; prior experience as a trainer, instructor, or technical SME ; experience training adult learners or leading operational workshops, job shadowing, or field instruction preferred
Understanding of regulatory and compliance requirements impacting water utilities
Valid driver’s license; up to 80% overnight travel required

Nice To Haves

Bilingual (English/Spanish) a plus

Responsibilities

Deliver in-person and virtual technical training to water and wastewater utility staff, including operators, maintenance technicians, supervisors, and managers
Train teams on O&M best practices related to treatment processes, distribution and collection systems, equipment, instrumentation, controls, and safety
Develop, customize, and update training materials (presentations, manuals, job aids, SOPs) aligned with regulatory requirements and operational goals
Support onboarding and upskilling of water operations and maintenance personnel, including certification and continuing education preparation
Conduct needs assessments to identify skills gaps and recommend training solutions
Collaborate with utility leaders, engineering teams, vendors, and regulatory stakeholders to ensure training relevance and accuracy
Ensure training aligns with applicable federal, state, and local regulations (including EPA, state primacy agencies, OSHA)
Track training participation, effectiveness, and outcomes; provide reports and recommendations for improvement
Serve as a trusted technical resource for O&M teams across utility sites in multiple states