Trained Medical Interpreter

Lehigh Valley Health Network • REMOTE IN PENNSYLVANIA, PA

2d • Remote

About The Position

Provides foreign language interpreting services to enable understanding and successful communication between individuals with limited English proficiency (LEP) and staff. Assists clinic staff by facilitating cross-cultural communication for non-English-speaking patients of all ages. This position is remote in Pennsylvania, works the day shift, and follows a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m.

Requirements

• High school diploma or GED.
• One year of experience in human or health services.
• Ability to adhere to interpreter standards of practice and code of ethics.
• Ability to continuously perform the same type of work for extended periods.
• Ability to interpret and translate daily, potentially in stressful situations.
• Excellent listening skills.
• Knowledge of medical terminology and/or specialized vocabulary.
• Understanding of the subject matter to effectively convert the source language to the target language.
• BTG (Bridging the Gap), State of Pennsylvania, upon hire.

Nice To Haves

• Foreign language training.

Responsibilities

• Provide accurate interpretation between LEP patients and hospital personnel.
• Educate individuals and staff about culturally specific values, beliefs, and practices relevant to the encounter.
• Convey information about clinical services, medical terminology, and support services to LEP patients.
• Inform LEP patients about the interpreter’s role and what interpreters can and cannot do.
• Serve as a cultural mediator to enhance communication between patients or families and care teams regarding medical care.
• Explain hospital resources, office protocols, and limitations to clinicians and patients, and make appropriate referrals.
• Develop relationships with LEP community focus groups, focusing on community needs.
• Provide verbatim interpretation to preserve the medical record and convey the message’s meaning in the target language.
• Listen effectively, remain open to other points of view, and convey the speaker’s intent, tone, style, and language level.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED