Trailer Service Technician - Techworks - Elkhart, Indiana

NOVAE LLC • Elkhart, IN

5d • Onsite

About The Position

Techworks Trailers Inc. is hiring a Service Technician in Elkhart, Indiana. The technician performs routine maintenance and repairs on trailers, diagnosing and resolving issues involving brakes, tires, steering, suspension, and other trailer systems. The role includes evaluating customer concerns, providing repair estimates, completing approved repairs, and supporting customers throughout the service process.

The technician also installs accessories and makes upgrades or modifications to new and used trailers; checks that trailers meet safety standards and manufacturer specifications; completes work orders and service records; and tests completed repairs, including by towing trailers behind a vehicle when necessary. Additional duties include unloading freight deliveries, assembling, testing, and washing incoming trailers, assisting other technicians, and helping in other areas as needed.

This role may involve flexible schedules, weekends, and overtime as needed. Work takes place in all weather conditions on retail trailer lots and involves frequent bending, stooping, twisting, and lifting. Required personal protective equipment must be worn. Techworks Trailers Inc. provides equal employment opportunities and complies with applicable nondiscrimination laws.

Requirements

• High school diploma, GED, or equivalent demonstrated skills and experience.
• Equipment repair experience.
• Strong mechanical aptitude and ability to troubleshoot and diagnose problems.
• Proficiency with basic welding, cutting torches, and electric hand tools.
• Valid driver's license and good driving record to operate company-owned vehicles for trailer testing.
• Ability to work independently and in small teams.
• Good written and verbal communication skills.
• Attention to detail.
• Highly motivated.

Nice To Haves

• Experience in trailer maintenance and repair.

Responsibilities

• Troubleshoot and diagnose repairs based on customer concerns, provide repair estimates, and complete repairs after approval.
• Perform routine maintenance and preventative maintenance on brakes, tires, steering, suspension, and other mechanical and electrical systems.
• Install accessories and make upgrades or modifications to new and used trailers.
• Ensure trailers meet safety standards and manufacturer specifications, identify concerns, and recommend needed repairs.
• Address customer concerns, provide service updates, and work with customers to resolve issues.
• Complete work orders accurately, test trailers when necessary, document completed repairs, and maintain service records.
• Follow safety procedures and regulations, including OSHA, EPA, and DOT requirements.
• Unload freight trucks delivering trailers and parts.
• Assemble, test, and wash trailers as they arrive.
• Assist other service technicians and perform other duties or provide assistance in other areas as needed.

Benefits

• Medical, dental, and vision insurance, with a co-pay plan and two high-deductible plans; a plan is partially funded by Reliable Trailer Solutions.
• Employee Assistance Program providing free, confidential help.
• 401(k) plan with a company match.
• Paid Time Off accruing from day one.
• Short- and long-term disability insurance paid for by Reliable Trailer Solutions.
• Life insurance paid for by Reliable Trailer Solutions.
• Paid holidays.
• Paid bereavement leave.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED