Traffic Operations Supervisor

City of Las Cruces•Las Cruces, NM

19h•Onsite

About The Position

Plans, coordinates, and manages operations and staff responsible for the construction, maintenance, installation, repair, and upgrade of traffic signals, street signage, and light functions within Public Works to maximize infrastructure development and maintenance strategies.

Requirements

High School Diploma or GED
Five (5) years progressively responsible work experience in traffic signal installation, repair, and related functions including street lighting, signals, roadway markings and signage operations
One year of lead or supervisory experience
Valid New Mexico Class D driver's license
Acceptable driving record in accordance with City of Las Cruces policies
State of New Mexico Journeyman Electrician license EE98J
IMSA certification in Work Zone Traffic Control
IMSA certification as a Traffic Signal Technician II
Knowledge of principles and practices of effective traffic operations and related systems
Knowledge of signal, street lighting, and traffic control operations
Knowledge of laws and regulations governing traffic operations
Knowledge of customary tools, materials, and equipment necessary to complete projects
Knowledge of applicable hazards and necessary safety precautions
Knowledge of Intelligent Transportation Systems (ITS) and wireless communication systems to accomplish established goals, objectives and ensure safe and effective operations of assigned sections
Knowledge of current principles of record keeping and records management
Knowledge of principles and practices of effective research methods and data analysis, customer service, and problem resolution techniques
Knowledge of occupational and environmental safety and health hazards, and safety practices
Knowledge of safe and effective use and maintenance of related tools, materials, and equipment
Knowledge of current methods and standards for preparing effective business correspondence
Knowledge of correct English usage, grammar, composition, spelling, punctuation and vocabulary
Knowledge of business and personal computers and related software applications
Knowledge of City organization, operations, policies, and procedures to effectively perform the required functions and duties of the position
Ability to read and interpret blueprints, sketches, diagrams, and plans
Ability to communicate effectively orally and in writing
Ability to plan, organize, assign, and coordinate the work of staff
Ability to perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines
Ability to ensure appropriate levels of customer service to achieve expectations and meet objectives
Ability to read, understand, and assure compliance with a variety of policies, procedures, rules, standards, and regulations governing related activities and functions
Ability to collect applicable information and maintain accurate and timely records
Ability to maintain confidentiality of information and data
Ability to communicate effectively orally and in writing and use interpersonal skills to sufficiently exchange or convey information and receive work direction
Ability to prepare and present accurate and reliable information and reports
Ability to establish and maintain effective and appropriate working relationships with employees, other agencies, and the public
Ability to safely and effectively operate relevant tools, equipment, and motorized vehicles
Ability to navigate across even and uneven surfaces
Ability to timely and accurately enter data and update records using various mediums and formats
Ability to take initiative and exercise sound independent judgment within established procedural guidelines and carry out primary responsibilities in accordance with all governing regulations, statutes, and procedures to ensure achievement of goals and objectives
Skills in reading, understanding, and applying relevant rules, ordinances, codes, regulations, policies, and procedures
Skills in effectively managing assignments
Skills in responding to inquiries timely and within the scope of delegated authority
Skills in responding appropriately, maintaining objectivity and freedom from prejudice, and exercising sound judgment and understanding in all interactions
Skills in effectively performing electrical and electronics work and work safely around heavy traffic and electricity
Skills in effectively working independently, or as a team member, in various environments with changing priorities
Skills in preparing and presenting various reports, documents, forms, and correspondence
Skills in researching information, analyzing data, maintaining accurate records, and updating information in various mediums and formats
Skills in operating a personal computer with installed generic and specialized software
Skills in preparing and presenting information in a clear and concise manner
Skills in demonstrating appropriate and effective interpersonal communication and conflict resolution skills
Skills in performing highly effective support in assigned areas

Nice To Haves

IMSA certification Level I in Roadway Lighting is desired.

Responsibilities

Provides project oversight and guidance to ensure proper assignment of resources and timely resolution of issues regarding the installation, removal, repair, replacement, upgrade and proper operations, programming, and timing of street lights, traffic signals, school flashers, signage, and roadway markings.
Conducts field inspections to ensure operations and activities are in compliance with all laws, policies, and regulations; reviews and evaluates operations to recommend changes for more efficient functions and processes.
Supervises staff through appropriate work oversight to plan, prioritize, and coordinate work assignments; trains, coaches, and instructs employees as required to ensure safety and that efficient and timely services are provided; monitors and evaluates performance to meet established goals and objectives; meets regularly with staff to discuss and resolve workload and technical issues; ensures that staff maintains safe vehicles and adheres to policies and procedures for efficient and safe operations.
Meets regularly with staff to review work in progress, discuss and resolve administrative, workload, and technical issues, and to prioritize and assign tasks and projects; evaluates and analyzes functions, resources, processes, and procedures to identify issues and recommend changes for improvement; interprets applicable rules and regulations within scope of authority to provide leadership and guidance in developing, implementing, and administering policies and procedures.
Works with staff, vendors, and customers to provide leadership, direction, and guidance in related projects, processes, and procedures to ensure projects and activities are on task and in compliance with all laws, policies, and regulations; evaluates and analyzes issues to recommend and implement solutions; reviews and approves project plans, reports and procedures, and sets priorities to ensure project deadlines and performance standards are met.
Collects and analyzes data to prepare and present various special and recurring reports to provide accurate and timely information related to assigned functions and duties; develops and presents information in clear and easily used formats; maintains regulatory compliance by keeping current on industry trends, regulations, and issues; identifies areas of concern for management for review and potential action.
Manages and monitors financial activities of assigned budgets to ensure compliance and meet performance targets and goals; oversees procurement activities for supplies, services, equipment, and other items to ensure activities comply with established policies and processes.
Reviews, maintains, and updates records in various formats, mediums, and automated systems to ensure data integrity and adherence to internal controls, practices, and policies; evaluates programs, services, and activities to ensure customer and staff needs are met; demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless services.
Corresponds with other agencies and boards, provides technical assistance in the design and placement of related systems and signage to ensure uniform application of established procedures and guidelines; collects, reviews, and analyzes data to make recommendations.
Responds to and resolves various complaints, issues, inquiries, and problems as authorized and in accordance with established policies and procedures.