Traffic Monitoring Operator

Elizabeth River Crossings OpCo•Portsmouth, VA

21h•Onsite

About The Position

Supports operational functions for the Downtown/Midtown Tunnels under the general supervision of the Operations Control Room Supervisor or other supervisory/management-level positions within the organization. ERC covers the commuting cost of tolls at the Elizabeth River Tunnels for our employees. In an effort to provide a safe work environment, ERC has required all employees to be fully vaccinated unless a medical or religious accommodation is requested and approved. Starting Rate: $20.00

Requirements

Requires completion of a high school diploma, general education degree (GED).
A minimum of one (1) year of equivalent work experience in traffic operations and/or related functions.
Must be at least 18 years old
Valid Virginia Driver’s License
Ability to pass a Criminal History Background Check and drug screen
Effective oral and written communications
Good computer skills, experience using Microsoft Outlook, Word, and Excel
Ability to multi-task/prioritize tasks and functions during routine and emergency situations
Must be fully vaccinated of the COVID-19 shot.

Nice To Haves

Experience dispatching personnel and resources during emergency situations preferred.
Familiarity with the Hampton Roads interstate system and geographic knowledge of the Downtown and Midtown Tunnel areas is preferred.

Responsibilities

Apply incident management techniques such as monitoring, detecting, verifying, responding to, and clearing incidents
Coordinate with State/Local Police, Fire, and Rescue during emergencies
Dispatch appropriate emergency and maintenance personnel when required
Monitor and operate Traffic Management System components such as CCTV, variable message signs, traffic signals, variable speed signs, and overheight vehicle detectors
Monitor and operate Supervisory Control and Data Acquisition Systems (SCADA) such as tunnel ventilation, pump equipment, tunnel fire system, environmental monitoring, and power distribution
Demonstrate proficiency in the general operation of Control Room equipment and procedures
Maintain logs, forms, and reports, submit to Supervisor
Operate two-way radio system using clear, concise, and professional techniques
Maintain and update real-time traffic reporting via the Virginia Traffic system
Maintain and update event management system, Issue Trak Document and notify maintenance forces of system and equipment failures and malfunctions
Direct field forces to respond during incidents and emergencies
Understand and apply Standard Operating Procedures and other ERC policies and regulations
Remain alert and maintain situational awareness with regards to facility security and access control
Perform all duties in a safe manner and adhere to all established safety guidelines and policies, includes maintaining a clean and safe work environment
Maintain professional demeanor and uniform appearance
Assume duties of the Traffic Controller II as directed by the Control Room Supervisor
Perform other duties as assigned