Traffic Management Specialist
About The Position
AECOM is currently seeking a part-time Traffic Monitoring Specialist to help support our projects located within the Sanford, FL area. Work is in a 24/7 emergency operations/dispatch environment and will include overnight, weekend, and holiday hours. Work often involves repetitive functions and is performed indoors at a desk that can be adjusted for sitting or standing. This is a public safety function that requires focus and the ability to prioritize. Work can be fast-paced and intense, requiring organizational skills and an attention to detail. Position works under limited supervision performing relatively complex technical work. Provides services at client site in Sanford, FL.
Requirements
- High school + None
- Excellent oral and written communication skills.
- Possess a genuine interest in traffic and public safety.
- One or more years of experience in a dispatch environment or other related customer service role.
Responsibilities
- Answers calls from outside partners and stakeholders.
- Utilizes FDOT's ITS devices (CCTV cameras and speed/volume detectors) along with Advanced Traffic Management System (SunGuide) and other software to monitor and manage freeway and arterial traffic.
- Provide driver feedback via overhead signs and FL511.
- Will dispatch Road Rangers and other FDOT incident management resources using telephones and push-to-talk systems.
- Will document, in detail, activity relating to all traffic incidents to create historical documentation of the incident.
- May perform data entry functions beyond event documentation.
- Routine monitoring ITS equipment (CCTV cameras and speed/volume detectors) and report any technical issues that need repair. Ongoing monitoring of repair status and notification if repairs are exceeding allowed time.
- Learn signal timing principles and notification procedures for local maintaining agencies.
- Participate in a continual improvement process of all operational activities.
- Assist with various other roles such as public information, mapping, performance measures, signal cabinet/field work, contract management.
- Follow statewide Standard Operating Guidelines and local Standard Operating Procedures to precision.
Benefits
- medical
- dental
- vision
- life
- AD&D
- disability benefits
- paid time off
- leaves of absences
- voluntary benefits
- perks
- flexible work options
- well-being resources
- employee assistance program
- business travel insurance
- service recognition awards
- retirement savings plan
- employee stock purchase plan
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
