Traffic Management Specialist

AECOM•Sanford, FL

15h•$15 - $20•Onsite

About The Position

AECOM is seeking a part-time Traffic Monitoring Specialist to support projects in the Sanford, FL area. This role operates within a 24/7 emergency operations/dispatch environment, requiring availability for overnight, weekend, and holiday hours. The position involves repetitive tasks performed at a desk, which can be adjusted for sitting or standing. This public safety function demands focus and prioritization in a fast-paced and intense setting, requiring strong organizational skills and attention to detail. The specialist works under limited supervision, performing complex technical tasks at a client site.

Requirements

High school diploma or equivalent.
Ability to work in a 24/7 emergency operations/dispatch environment, including overnight, weekend, and holiday hours.
Ability to focus and prioritize in a public safety function.
Organizational skills and attention to detail for fast-paced and intense work.
Ability to perform relatively complex technical work under limited supervision.
Proficiency in using FDOT's ITS devices (CCTV cameras and speed/volume detectors), Advanced Traffic Management System (SunGuide), and other relevant software.
Experience with telephones and push-to-talk systems for dispatching resources.
Ability to document traffic incidents in detail.
Ability to monitor ITS equipment and report technical issues.
Willingness to learn signal timing principles and notification procedures.
Adherence to statewide Standard Operating Guidelines and local Standard Operating Procedures.

Nice To Haves

Excellent oral and written communication skills.
Genuine interest in traffic and public safety.
One or more years prior experience in a dispatch environment or other related customer service role.

Responsibilities

Answers calls from outside partners and stakeholders.
Utilizes FDOT's ITS devices (CCTV cameras and speed/volume detectors) along with Advanced Traffic Management System (SunGuide) and other software to monitor and manage freeway and arterial traffic.
Provide driver feedback via overhead signs and FL511.
Dispatch Road Rangers and other FDOT incident management resources using telephones and push-to-talk systems.
Document, in detail, activity relating to all traffic incidents to create historical documentation of the incident.
May perform data entry functions beyond event documentation.
Routine monitoring ITS equipment (CCTV cameras and speed/volume detectors) and report any technical issues that need repair.
Ongoing monitoring of repair status and notification if repairs are exceeding allowed time.
Learn signal timing principles and notification procedures for local maintaining agencies.
Participate in a continual improvement process of all operational activities.
Assist with various other roles such as public information, mapping, performance measures, signal cabinet/field work, contract management.
Follow statewide Standard Operating Guidelines and local Standard Operating Procedures to precision.