Traffic Management Center Operator

JPCL Engineering•Hillsborough Township, NJ

8d•$30 - $40•Onsite

About The Position

The TMC Operator is the front-line eyes-and-ears of the Traffic Management Center, monitoring 1,000+ traffic signals (Yunex central control) and 150+ incident-management cameras (Teleste VMS) to keep roadways moving safely. Operators identify incidents and congestion, coordinate with public-safety and DPW field crews, push public information out through social media and roadside DMS/VMS, and make real-time adjustments to signal timing.

Requirements

Associate's degree from an accredited college or university AND a minimum of 1 year of satisfactory experience in traffic engineering, traffic signal inspection, or computer-related work, OR High School graduation AND a minimum of 2 years of experience as an Operator in a comparably sized Traffic Management or Traffic Operations Center
Working knowledge of PCs in a Windows environment, including Microsoft Office
Working knowledge of Synchro and Tru-Traffic software

Responsibilities

Monitor incident-management cameras, vehicle speed sensors, traffic speed maps, and signal status displays across multiple workstations
Detect roadway incidents and congestion; take appropriate action (notify emergency services / public works, post to social media and roadside electronic message signs, adjust area signal timing)
Answer phones and coordinate with office, administrative, and field personnel, as well as other agencies at the municipal, county, and state levels
Coordinate planned and unplanned roadway events, lane closures, and road closures within the service area
Analyze existing traffic signal timing and coordination; identify and implement adjustments as needed
Perform initial troubleshooting of network and communications issues
Dispatch maintenance or supervisory staff to address signal, camera, or communications deficiencies
Ensure proper back-up and archival of signal timing, speed data, and video
During non-peak periods or as assigned, perform signal/ITS work including timing-plan modifications, signal coordination, travel-time studies, and Synchro analysis
Support administrative work: reports, public records / FOIL requests, database updates, package prep for shipping
During major weather events (hurricanes, nor'easters), large public assemblies, or other emergencies, remain on-site for extended durations and work in two-person teams as needed
Maintain availability during non-work hours for emergency callbacks