Traffic Agent ( customs agent)

Livingston International•Toronto, ON

22h•CA$51,595 - CA$78,000•Onsite

About The Position

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia. Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. JOB SUMMARYThe Traffic Agent is responsible for gathering international documentation and arranging domestic delivery to destination. This role reports to the Manager, Service Delivery (US) or Traffic Manager/Traffic Supervisor (Canada).

Requirements

Familiarity with credit policies, traffic and forwarding methods and procedures
Must be able to coordinate desired delivery arrangements for clients from transportation companies
Familiarity with customs release process
Computer and Internet skills required
MS Office experience
Must have knowledge of international transportation
Negotiation skills
Client service oriented
Strong oral and written communication
Telephone etiquette
Strong organization and problem-solving
Prioritization and time management
1 year of experience
High School/GED or equivalent

Responsibilities

Prepare traffic files and instructions for delivery orders and ensure that the Bill of Lading is submitted when required.
Coordinate with Client Import Analyst and external parties for missing documents, required information, and other customer requests needed to obtain the customs release.
Confirm that Customs releases and steamship releases are obtained.
Verify supplementary charges prior to payment of invoices.
Maintain superior working relationship with clients, teams, co workers, transport companies and warehouses
Track/trace shipments to avoid potential storage/demurrage liabilities and delivery has been completed
Process emails on live shipments and import files into systems for clearance
Complete delivery orders and arrange pick-up
Complete payment of freight/terminals by guarantee, check or wire transfer as needed