Trading Services Associate
About The Position
As a Trading Services Associate within JPMorganChase’s Asset & Wealth Management line of business, you will support managed investment programs, trading platforms, and day-to-day trade-related inquiries and escalations. You will partner across Trading, Operations, Compliance, Technology, and the business to resolve issues, support key controls, and identify opportunities to improve processes and the advisor experience. This is a full-time, five-day-a-week in-office role. JPMorganChase offers a competitive total rewards package, including role- and location-dependent base salary, possible commission-based pay and/or discretionary incentive compensation for eligible roles, and benefits and programs based on eligibility. The company describes its Asset & Wealth Management businesses as providing investment management and private banking solutions, investment strategies across asset classes, and wealth guidance for individuals, families, and foundations.
Requirements
- At least 3 years of experience in the wealth management or asset management industry, or in a supporting role.
- Working knowledge of equity and fixed-income securities, the trade lifecycle, and basic investment concepts.
- Strong analytical and problem-solving skills, including the ability to research and resolve trade, account, and system-related issues.
- Strong attention to detail, particularly when working with trading activity, account restrictions, and operational controls.
- Experience supporting advisory or managed-account programs, including SMA or UMA programs.
- Familiarity with trade restrictions, security eligibility, pre-trade controls, and compliance-related trading rules.
- Familiarity with FIX connectivity and upstream and downstream trading-system workflows.
- Demonstrated ability to partner across Trading, Operations, Technology, Compliance, and business teams to resolve complex issues.
- Experience documenting procedures, identifying process improvements, and supporting system or workflow enhancements.
- Strong written and verbal communication skills and ability to work effectively with Financial Advisors, trading teams, operations, compliance, and other business partners.
Nice To Haves
- SIE and FINRA Series 7 and Series 99 licenses are preferred.
- Experience supporting an Order Management System (OMS), portfolio management platform, or managed-account trading environment.
- Familiarity with large language models and generative AI tools, including how they can be used to improve productivity, research, documentation, and business processes.
- Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to improve efficiency, reduce manual effort, or improve operational accuracy.
Responsibilities
- Provide day-to-day trading and operational support for financial advisors and internal business partners across managed investment programs.
- Support the firm’s Order Management Systems (OMS), including researching and resolving trade, account, model, and system-related issues.
- Serve as a point of contact for trade-related inquiries and assist with timely resolution and escalation of complex issues.
- Monitor trading workflows and identify potential system, data, or process issues requiring escalation.
- Help support audit, regulatory, and compliance deliverables.
- Participate in training and knowledge-sharing initiatives for Financial Advisors and internal team members.
- Develop subject-matter expertise across the team’s trading platforms, managed account programs, and associated workflows.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Possible commission-based pay and/or discretionary incentive compensation for employees in eligible roles
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
