Trading Services Associate I

JPMorgan Chase & Co. • New York, NY

8d • $82,650 - $110,000

About The Position

As a Trader Assistant in Prime Brokerage Services Operations, you will support trading teams by helping manage trade capture, workflow execution, issue resolution, and daily controls. You will develop knowledge of trading structures and operational flows and collaborate with trading, operational, technology, product, and other partners to deliver timely, accurate, and well-controlled outcomes. The role also contributes to process improvements and strategic initiatives that strengthen operational processes and supporting architecture.

Requirements

• At least 2 years of experience supporting trade operations and/or trade support functions in a trading environment, such as booking, lifecycle support, or workflow management.
• Working knowledge of prime brokerage activities such as securities lending, collateral processes, and funding or treasury support.
• Experience partnering directly with trading and operational teams to deliver time-sensitive outcomes.
• Experience identifying, documenting, and implementing process improvements with measurable results.
• Understanding of end-to-end trade operations, including settlements, asset servicing impacts, and operational reporting requirements.
• Working knowledge of control functions and infrastructure partners, such as finance, market risk, credit risk, operational risk, and legal, and how trade support actions may affect them.
• Strong written and verbal communication skills, including the ability to explain issues clearly and challenge constructively.
• Attention to detail and ownership, including consistent follow-through on issues and controls.
• Ability to perform effectively in a dynamic environment with multiple priorities and deadlines.
• Analytical and numerical skills applied to problem solving and workflow improvement.
• Proficiency in Microsoft Excel for data handling, reconciliation support, and operational reporting.

Nice To Haves

• Experience in process improvement or change management within financial operations.
• Familiarity with external vendors and services relevant to trading and operational workflows.
• Experience in a collaborative, cross-functional environment involving teams such as trading, operations, technology, and product.
• Strong organizational skills and ability to manage multiple tasks and competing priorities.
• Experience using workflow tools and/or data visualization tools such as Alteryx or Tableau to support operational insights.
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to improve efficiency, reduce manual effort, or improve accuracy.
• Understanding of securities lending and/or collateral management operations, including 2 years of experience supporting a related line of business.

Responsibilities

• Support trade booking and lifecycle processing, including prioritization, exception management, and timely follow-through.
• Coordinate with trading and operational partners to resolve breaks, inquiries, and escalations within agreed timelines.
• Perform daily controls and checks, ensuring completion, documentation, and timely sign-off.
• Monitor workflows to identify issues, root causes, and recurring themes that affect execution quality.
• Partner with stakeholders to design and implement process improvements, documenting changes and results.
• Communicate with cross-functional partners to align on priorities, dependencies, and outcomes.
• Contribute to strategic initiatives that improve operational processes and supporting architecture.
• Maintain working relationships with technology, product, quantitative, vendor, and operational partners to support delivery.
• Participate in governance routines, including metrics, issue tracking, and control reviews.
• Build and maintain knowledge of relevant products, trade structures, and end-to-end operational requirements.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed