Trading Post Associate

Metropolitan YMCA of the Oranges Inc•Stillwater Township, NJ

About The Position

Trading Post Staff provide prompt, courteous, and accurate service to campers and parents in the trading post. The role includes sales, account management, loss prevention, and keeping the building and its grounds clean and organized. Staff support the Fairview Lake YMCA Camps team and help create a positive experience for participants and guests.

Requirements

  • High school diploma required.
  • Strong problem-solving and leadership skills.
  • Ability to perform basic arithmetic and use a computer.
  • Effective oral and communication skills, including the ability to communicate in settings such as public speaking and presentations.
  • Sufficient strength, agility, and mobility to perform essential functions, including walking on uneven terrain, carrying 30 pounds, and standing for sustained periods in indoor and outdoor settings.

Nice To Haves

  • College credits or a degree preferred.

Responsibilities

  • Set up camper accounts and create vouchers.
  • Handle cash and credit card sales quickly and accurately.
  • Stock merchandise daily, accept and check deliveries, and notify the Trading Post manager when stock is low.
  • Watch for unwanted behaviors that could result in loss and report concerns to other staff members.
  • Provide excellent customer service and respond professionally and helpfully to guest questions.
  • Set a positive example for participants through cleanliness, language, and sportsmanship.
  • Cooperate with fellow staff and support camp programs, goals, and philosophies.
  • Clean and organize the Trading Post building, storage areas, and grounds.
  • Arrive punctually and prepare in advance for assigned activities.
  • Encourage respect for personal property, camp equipment, and facilities.
  • Communicate concerns and supply needs to the appropriate director in a timely manner.
  • Submit required reports on time and perform other duties as required.
  • Support fundraising and build effective, supportive working relationships with volunteers.
  • Follow budgeting policies and procedures and promptly report financial irregularities.
  • Plan work, establish goals, clarify tasks, and participate actively in meetings.
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