Trading Services Associate I

JPMorgan Chase & Co.•Newark, DE

About The Position

As a FICC Trade Support Associate in the Investment Products Middle Office, you will manage end-to-end trade processes, support platform operations, and ensure timely settlements. You will use your understanding of Fixed Income instruments, including Taxable and Municipal products, while partnering with Legal, Risk, and Compliance teams to support daily operations and strategic business initiatives. The role involves collaboration across functions in a fast-paced, client-focused environment.

Requirements

  • Bachelor’s degree in Finance, Economics, Business, or a related field.
  • Strong knowledge of Fixed Income instruments, including Taxable and Municipal products.
  • Proficiency in Excel and PowerPoint.
  • Excellent attention to detail and organizational skills.
  • Effective communication and problem-solving abilities.
  • Ability to work collaboratively across teams.

Nice To Haves

  • Experience with Alteryx and AI tools.
  • Prior Middle Office or trade support experience.
  • Familiarity with regulatory and compliance requirements in financial services.
  • Advanced analytical and project management skills.
  • Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.

Responsibilities

  • Partner with Front Office, Investors, Advisors, and Client Service teams to execute trades across asset classes.
  • Manage trade booking, fail resolution, exception processing, and ad hoc queries.
  • Ensure T+0 trade support and accurate street- and client-side settlements.
  • Review daily reconciliation reports for compliance and precision.
  • Collaborate with Operations, Middle Office, Finance, IT, Risk, and Compliance on business requirements and procedures.
  • Support day-to-day inquiries from Front Office, clients, and brokers.
  • Apply critical thinking to develop and communicate complex business and regulatory agendas.
  • Compile MIS data for management reporting.
  • Participate in projects spanning Middle Office, administration, Risk, Compliance, and operations.

Benefits

  • Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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