Trading Operations Associate

Penn Interactive

2d•$48,000 - $70,000•Remote

About The Position

PENN Entertainment, Inc. is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them. We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through Hollywood Casino, theScore Bet Sportsbook, or theScore media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy. When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities. With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you. Our Risk and Trading Operations team is available 24/7 to assist the various functions in the department (Trading/Marketing/Customer Support/etc.) in troubleshooting and escalating issues on all our operational sports betting platforms. This team is critical in ensuring the Risk & Trading department consistently delivers one of its core goals of “operational excellence”.

Requirements

Post-secondary degree, or equivalent work experience
Must be able to work weekends, evenings and holidays
Extensive sports knowledge, particularly with regards to the four major professional sports leagues; esports knowledge considered an asset
Sports betting knowledge & experience would provide added value
Clear and effective communication skills
Must be computer savvy
Experience using iPhone and Android devices

Nice To Haves

esports knowledge considered an asset
Sports betting knowledge & experience would provide added value

Responsibilities

Assist Traders with identifying, documenting, and escalating issues within the team
Support verification, adjustment & creation of Sport & Competition setups across environments
Help test and monitor app features to ensure proper functionality and navigation
Contribute to Compliance checks, market submissions, and post-release testing
Communicate with data providers and support ticketing
Daily review of betting content
Monitoring pre-game and in-play markets
Cross-functional assignments with Compliance, Marketing & Product
Assist Customer Experience with issue resolution
Other duties as assigned