Tradeshow and Events Technician

Careers at Crestron•New York, NY

2d•$33 - $46•Onsite

About The Position

At Crestron Electronics, Inc we build the technology that integrates technology. We are proud to be the largest and most recognized brand in automation and control solutions, and the premier technology partner for fortune 500 businesses globally. Our products’ are integrated into new high-tech commercial buildings’ to include some of the most exciting real estate throughout the world. Our clients include Google, Microsoft, Amazon, LinkedIn and many others. We are the leaders in the most exciting industry in the world! Our automation and control solutions for homes and buildings allow our clients to control entire environments with the push of a button, integrating systems such as Audio Visual, Lighting, Shading, Security, Building Management Systems and HVAC to provide greater comfort, convenience and security. Tradeshow and Events Technician - Crestron AV Crestron Electronics has an exciting opportunity for an experienced Audio/Visual Technician to join our Tradeshow and Experience Center Technical team. This is a great opportunity for a seasoned AV professional to take ownership of the programming, design, installation, and maintenance of Crestron-powered meeting room and demo environments in our facilities and trade events. Work with a team of technicians to program, configure, and support Crestron powered spaces and the broader connected-room device ecosystem across the New Jersey HQ Experience Center, New York City Design Showroom, demo systems, tradeshows, events, and special projects.

Requirements

3-5 years’ Audio Video industry experience
Working knowledge of the broader meeting-room device ecosystem (video conferencing platforms, room scheduling, digital signage, lighting/shades control)
Experience with XiO Cloud or similar device management platforms
Ability to troubleshoot and resolve complex AV/control system issues independently
Ability to lead and mentor junior technicians
Proficient in Microsoft Office, Visio
Proficiency with Crestron suite of software programs (Crestron Toolbox, SIMPL, Construct, Virtual Panel)

Nice To Haves

Relevant industry certifications: Avixa CTS-D, CTI-P101, CTI-P201, CTI-P301 preferred. Candidate will be expected to achieve these certs within first year of employment

Responsibilities

Program and configure Crestron control systems and room-ecosystem devices for tradeshow, showroom, and demo environments; this includes: Program and configure Crestron control processors, touch panels, and scheduling panels for meeting room and demo spaces. Configure and troubleshoot DM NVX AV-over-IP distribution, Collab Compute conferencing, and room scheduling systems. Deploy and manage device fleets via XiO Cloud, including firmware updates, monitoring, and remote troubleshooting. Integrate Crestron solutions with third-party UC platforms (Zoom, Microsoft Teams, Google Meet) and other manufacturers' AV components within the room ecosystem.
Lead the setup and tear down of Tier 1 and Tier 2 tradeshows and events start to finish: Work closely with trade show manager(s), product business owner, exhibit builder, labor crews, and convention center personnel. Create equipment lists, build, wire, configure, program, load, pack, and ship product demos. Serve as lead on-site technician/programmer for the duration of the show; ability to travel as required.
Assist in programming and maintenance of NJ HQ Experience Center and NYC showroom systems: Own the programming and configuration of Crestron control systems and connected room ecosystem devices (lighting, shades, audio, video, scheduling). Work closely with Residential Marketing Manager, Business Owner, Facilities, and showroom Managers. Conduct technical inspections and diagnostics to ensure demo spaces are 100% functional; troubleshoot, reprogram, or replace defective products as needed. Lead system upgrades and updates, including new product and firmware integration.
Maintain shop cleanliness; organize all 3rd-party equipment, cables, and Crestron equipment. Work with other departments to build, wire, program, and ship sales demos. Provide guidance and mentorship to junior technicians on projects. Continuing education to stay current on new products, firmware, and programming techniques