Trades Manager

Christian Heating, Cooling & Plumbing•Southampton, PA

3d•$85,000 - $115,000•Onsite

About The Position

Christian Home Services is a growing residential service provider specializing in heating, cooling, plumbing, and electrical solutions. We pride ourselves on delivering exceptional customer experiences and high-quality workmanship. As we continue to expand, we are seeking a Trades Manager to help lead our field teams and drive operational success. The Trades Manager will play a key leadership role in overseeing technicians, ensuring excellent customer service, and driving revenue growth. This position requires a hands-on leader with strong people management skills and a passion for performance, accountability, and coaching.

Requirements

3+ years of leadership experience in residential service (HVAC, plumbing, or electrical preferred)
Strong background in customer service and revenue-driven environments
Proven ability to motivate and manage field technicians
Excellent communication and coaching skills
Results-oriented mindset with a focus on accountability and growth

Nice To Haves

Experience with service software/dispatch systems is a plus

Responsibilities

Lead, mentor, and manage HVAC, plumbing, and electrical technicians
Drive a customer-first culture, ensuring exceptional service delivery
Monitor and improve technician performance, behavior, and professionalism
Support revenue growth by identifying upsell opportunities and improving close rates
Collaborate with leadership on operational strategy and team development
Conduct regular ride-alongs, coaching sessions, and performance reviews
Maintain high standards for quality, safety, and compliance
Help recruit, onboard, and retain top trade talent