Trade Up Coordinator

Bruce Titus Automotive GroupShelton, WA
$40,000 - $120,000Onsite

About The Position

Seek out potential customers and advise them of the advantages of trading in their vehicle for the purchase of a new one.

Requirements

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

Responsibilities

  • Manage data mining tool (Equity connect) in Subaru Care Connect platform
  • Manage service lane positive/healthy and negative equity customer
  • Work with the cashier on distributing info to customers
  • Proactively seek out new customers, as well as existing customers
  • Generate custom lists of both positive/healthy or negative equity customer and contact via email, phone, text, or direct mail
  • Develop and maintain relationship with customers
  • Develop and grow sales through prospecting, cold calling and relationship development
  • Keep customer loyal to dealership through retention
  • Collaborate with team members and managers alike
  • Keep current on all Subaru Certifications
  • Keep current on all store training and other requirements assigned (i.e. Alan Ram, etc)
  • Other duties as assigned.

Benefits

  • Medical, Dental and Vision Plan
  • Paid Holidays & PTO
  • Short Term Disability
  • 401(k) Retirement Plan
  • Life Insurance Plan
  • On-going training and opportunity for growth
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