Coordinator, Trade & Customs

PandoraGlen Burnie, MD
Onsite

About The Position

This role supports the Latin America (LATAM) market, partnering closely with logistics providers, customs brokers, and internal stakeholders to ensure smooth trade execution, strong data integrity, and regulatory compliance. The Trade & Customs team plays a critical role in supporting Pandora’s global supply chain by ensuring compliant, efficient, and cost‑effective import and export operations.

Requirements

  • Bachelor's degree in international Trade, Supply Chain, Logistics, Business Analytics, or related field
  • 1–3 years of experience in trade compliance, customs operations, logistics, or analytics (internships accepted)
  • Bilingual in English and Spanish (required)
  • Analytical skills with experience working with large datasets
  • Proficiency in Microsoft Excel (Pivot Tables, lookups, data validation)
  • High attention to detail and strong organizational skills
  • Ability to manage multiple priorities in a fast‑paced environment
  • Strong communication skills and ability to collaborate cross‑functionally

Nice To Haves

  • Experience with Power BI, Tableau, or similar reporting tools preferred

Responsibilities

  • Classify products using HS/HTS/NCM codes in compliance with country‑specific LATAM regulations
  • Support end‑to‑end import and export execution across assigned LATAM markets
  • Prepare and manage shipping instructions (SLIs) and coordinate with customs brokers, freight forwarders, and carriers
  • Monitor shipment status, proactively identifying risks, delays, and compliance issues
  • Review and validate commercial documentation including invoices, packing lists, and transport documents
  • Maintain accurate product classification, regulatory, and record‑retention databases
  • Analyze trade and customs data (duty spend, clearance timelines, entry accuracy) using Excel and Power BI
  • Build reports and dashboards to support compliance tracking, audits, and performance insights
  • Identify trends, risks, and cost‑saving opportunities while supporting continuous improvement initiatives

Benefits

  • Robust compensation package including base and bonus
  • 401K plan
  • Medical
  • Dental
  • Vision
  • Short/Long Term Disability
  • Basic Life and AD&D
  • anniversary gift cards
  • recognition program
  • product discounts
  • learning and development programs
  • continuous feedback
  • LinkedIn learning
  • tuition reimbursement
  • PTO Package including: Vacation, Personal, Sick, Celebration days
  • Paid Holidays
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