Trade Support Associate

JPMorgan Chase & Co.•New York, NY
•$82,650 - $110,000

About The Position

As a Trading Services Associate within the Corporate & Investment Bank, you support trading activities by ensuring transactions are accurately captured, reconciled, and reported within established deadlines. The role involves developing an understanding of trading products, structures, and operational workflows while partnering with stakeholders across Trading, Operations, Risk, Finance, and Technology to mitigate risk and strengthen controls. You ensure timely and accurate transaction capture in Risk Management and Trading Support systems, perform intraday and end-of-day controls, and resolve trade breaks and discrepancies with business partners. You execute and document controls, complete sign-offs within agreed service levels, communicate with internal stakeholders, and support regulatory, audit, and risk management requirements by following established procedures and control frameworks. You also contribute to strategic initiatives, process enhancements, automation, and operational improvement projects.

Requirements

  • Bachelor's degree or equivalent work experience in Finance, Accounting, Economics, Business, or a related field.
  • Knowledge of financial markets, trading products, and trade lifecycle management.
  • Understanding of derivatives and hedging products, including loans, interest rate swaps, basis swaps, cross-currency swaps, forward rate agreements, foreign exchange, zero-coupon swaps, overnight index swaps, bonds, and futures.
  • Understanding of front-to-back trade processing, including trade capture, confirmations, settlements, reconciliations, and regulatory reporting.
  • Strong analytical, problem-solving, and quantitative skills.
  • Excellent verbal and written communication skills, including the ability to influence and collaborate across multiple teams.
  • Strong attention to detail, organizational skills, ownership, and accountability.
  • Ability to work effectively in a fast-paced, deadline-driven environment while managing multiple priorities.
  • Proficiency in Microsoft Excel, including advanced formulas, data analysis, and reporting.
  • Ability to identify, escalate, and resolve operational risk and control issues.

Nice To Haves

  • Prior experience supporting Fixed Income, Foreign Exchange, Derivatives, or Credit trading businesses.
  • Knowledge of Trade Support, Middle Office, Risk Management, or Operations functions within an investment banking environment.
  • Experience with process improvement, automation, or strategic change initiatives.
  • Familiarity with VBA, Python, Alteryx, SQL, Tableau, Power BI, or other data analytics and automation tools.
  • Understanding of Market Risk, Credit Risk, Operational Risk, Finance, Legal, and Collateral Management functions.
  • Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to improve efficiency, reduce manual effort, or improve accuracy in operational processes.

Responsibilities

  • Ensure timely and accurate capture of trading transactions within Risk Management and Trading Support systems.
  • Perform intraday and end-of-day controls, including trade completeness reviews, reconciliations, and exception management.
  • Investigate and resolve trade breaks, discrepancies, and operational issues in collaboration with business partners.
  • Partner with Operations, Technology, Risk, Finance, and other infrastructure teams to support seamless trade processing.
  • Execute and document required controls, ensuring sign-offs are completed within established service-level agreements.
  • Communicate with internal stakeholders to facilitate timely resolution of inquiries and operational issues.
  • Participate in strategic initiatives, process enhancements, automation efforts, and operational improvement projects.
  • Develop an understanding of trading structures, financial products, and operational workflows.
  • Support regulatory, audit, and risk management requirements by adhering to established controls and procedures.
  • Identify opportunities to strengthen processes, reduce risk, and improve operational efficiency.

Benefits

  • Competitive total rewards package, including base salary.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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