Trade Support Analyst

JPMorgan Chase & Co.•Columbus, OH

9h•Onsite

About The Position

Join our Fixed Income Middle Office team and support the investment process from trade capture through settlement and reporting. As a Fixed Income Middle Office Analyst in Asset Management, you will support the day-to-day operational needs of fixed income portfolios and help enable strong investment outcomes. You will monitor exceptions, investigate root causes, and coordinate timely resolution across cross-functional partners. You will strengthen the control environment by enhancing procedures, documentation, and issue management practices. You will contribute to continuous improvement by identifying opportunities to reduce cycle time, improve data quality, and increase process resiliency.

Requirements

2 years of relevant experience in Operations, Product, Business Management, Data/Analytics, or a related role
Experience working with exception processing, identifying trends, and communicating root-cause insights
Proficiency with common analysis and reporting tools (for example, Excel) and comfort learning new workflows
Strong analytical and problem-solving skills with sound judgment and attention to detail
Clear written and verbal communication skills across a range of stakeholder levels
Demonstrated ability to build productive relationships in a matrixed environment
Working knowledge of the fixed income asset setup lifecycle (from issue date to maturity)
Understanding of accounting principles and performance and attribution concepts
Strong quantitative capability and comfort working with formulas and risk/performance measures
Ability to manage multiple priorities, meet deadlines, and stay organized in a fast-paced environment
Bachelor’s degree in Finance, Economics, Mathematics, Computer Science, or a related discipline from an accredited institution

Nice To Haves

Hands-on experience with fixed income trading and/or market data vendors
Experience supporting private or less liquid products (for example, private securitizations, bank loans)
Experience partnering with performance, reference data, and technology teams to improve data quality
Demonstrated continuous improvement mindset (process mapping, control enhancements, automation ideas)
Strong digital literacy and ability to adopt new tools and workflows quickly
Familiarity applying analytics, automation, and/or machine learning concepts to operational processes

Responsibilities

Support the creation process for public and private assets across key operational workstreams
Provide daily operational support to fixed income portfolio managers, including securitized and private products
Serve as a central point of contact for operational support related to private securitized products across partners
Ensure trade details are captured accurately and communicated to downstream partners (including fund accounting, custody, and performance teams)
Assist with operational support for bank loans and debt restructuring activity, as needed
Monitor exceptions and breaks, perform root-cause analysis, and implement preventive measures
Drive process improvements that increase efficiency, accuracy, and operating platform resiliency
Design, document, and maintain procedures that support a strong controls environment
Maintain oversight of offshore processes and coordinate issue remediation and follow-through
Prepare and present operational insights, trends, and risks to stakeholders as needed
Support internal and external audits by providing documentation, data, and responses in a timely manner