Trade Show & AV Manager

0d4c0f69-2ecf-4f46-a82f-b32e87a0edd0•Las Vegas, NV

About The Position

The Trade Show & AV Manager leads and manages the department’s operational, technical, strategic, and personnel activities. The role is accountable for department performance, operational efficiency, labor management, technical readiness, quality, and continuous improvement across assets including V-Series frames and accessories, LED walls, displays, monitors, audiovisual systems, power and data distribution components, lighting, tension frames, specialty substrates, structures, and client storage inventory. The Manager establishes department priorities, operational standards, staffing strategies, labor budgets, inventory organization, and workflow procedures. They oversee production, shipping, receiving, transportation coordination, technical operations, and event readiness, providing direction to the Trade Show & AV Assistant Manager and developing department leaders through coaching, performance evaluations, training, and mentorship. The role also supports hiring, employee performance management, disciplinary recommendations, succession planning, and long-term departmental growth in coordination with Operations Leadership and Human Resources. The position provides technical leadership for V-Series projects, including reviewing, advising on, modifying, and creating CAD drawings to support dimensional accuracy, structural safety, component compatibility, production feasibility, and installation readiness. It collaborates with Design, Fabrication, Inventory, Production, Shipping, Receiving, Field Operations, Print Shop, Program Coordinators, Program Managers, Sales, and Operations Leadership to coordinate technical requirements, labor, resources, and project execution. The Manager oversees warehouse and on-site operations as required, enforces safety policies and operational standards, monitors performance metrics and reports, and implements corrective actions and process improvements. The role requires schedule flexibility, including overtime, evenings, weekends, and extended hours when needed, as well as business travel for events, installations, and operational support. Blueprint Studios is an equal opportunity employer and prohibits workplace harassment and discrimination on the stated protected grounds.

Requirements

  • High school diploma or GED required.
  • At least 5 years of relevant experience in trade show production, AV systems, warehouse operations, logistics, or related operational environments, including management or supervisory experience.
  • Demonstrated experience managing operational teams, developing employees, coordinating departmental resources, and overseeing production or event-related operations.
  • Proficiency in CAD software, including the ability to interpret, review, modify, and create technical drawings related to V-Series structures, assemblies, or comparable modular systems.
  • Strong understanding of technical drawings, dimensional accuracy, component compatibility, assembly requirements, and production feasibility.
  • Working knowledge of budgeting, labor cost control, resource planning, and standard business operations.
  • Ability to set priorities, evaluate operational performance, and implement process improvements.
  • Strong organizational, leadership, communication, and problem-solving skills.
  • Proficiency in Microsoft Office, email communication, and operational management systems.
  • Ability to adapt to changing operational demands and priorities.
  • Valid driver's license and clean driving record.
  • Ability to interact professionally with employees, managers, vendors, clients, and executive leadership.
  • Strong attention to detail when reviewing technical documentation, operational reports, drawings, and project specifications.
  • Ability to maintain confidentiality regarding client proprietary information and personnel matters.
  • Availability for overtime, nights, weekends, travel, and emergency operational support when required.
  • Effective verbal and written communication skills.
  • Ability to sit, stand, walk, talk, hear, and use hands and arms to handle equipment, materials, and operational tools.
  • Ability to stoop, kneel, crouch, climb, crawl, and reach while performing warehouse and event-related activities.
  • Ability to lift and/or move up to 70 pounds.
  • Close vision sufficient to review technical drawings, inspect equipment, and perform operational tasks.
  • Ability to operate company vehicles, including 16-foot and 24-foot trucks, when required and appropriately authorized.

Nice To Haves

  • Associate's or bachelor's degree in a related field.
  • Bilingual proficiency in Spanish.

Responsibilities

  • Lead the Trade Show & AV Department and maintain accountability for operational performance, technical readiness, labor efficiency, quality standards, and departmental objectives.
  • Establish department structure, workflow standards, organization strategies, procedures, priorities, and operational expectations.
  • Direct and oversee the Assistant Manager, supervisors, leads, associates, and temporary associates; clarify responsibilities and hold teams accountable for execution.
  • Develop department leaders through coaching, mentorship, performance evaluations, training, and leadership development.
  • Oversee labor planning, staffing strategies, workforce utilization, labor budgets, labor costs, productivity, and resource utilization.
  • Evaluate staffing needs and participate in hiring, performance management, disciplinary recommendations, and organizational planning with Operations Leadership and Human Resources.
  • Support succession planning and long-term department growth, and lead strategic planning and continuous improvement initiatives.
  • Oversee preparation, assembly, testing, staging, troubleshooting, deployment readiness, breakdown, and post-event processing of department assets.
  • Ensure V-Series structures, AV systems, LED walls, displays, structural components, power and data systems, and related equipment meet operational and quality standards.
  • Set production priorities and readiness expectations based on technical drawings, PW callouts, deadlines, labor requirements, and material specifications.
  • Oversee shipping, receiving, transfers, staging, outbound verification, transportation readiness, and logistics through the Assistant Manager and applicable teams.
  • Ensure outgoing orders are manifested, labeled, palletized, secured, and prepared for transportation on schedule.
  • Provide oversight and technical guidance for troubleshooting, equipment testing, operational verification, and functionality checks before deployment and installation.
  • Maintain department assets in organized, operational, show-ready condition and oversee maintenance planning, repairs, replacements, and follow-up.
  • Monitor production schedules and deadlines; address escalated concerns, resource limitations, and execution challenges.
  • Review, advise on, modify, and create CAD technical drawings for V-Series projects; ensure accuracy, safety, compatibility, feasibility, and installation readiness, and obtain required engineering review or approval.
  • Review drawings, renderings, and proposed configurations for design conflicts, dimensional discrepancies, stability concerns, load limitations, and installation hazards.
  • Maintain CAD proficiency and applicable technical drawing standards; collaborate with Design, Fabrication, Program Managers, and operational teams on technical requirements and drawing changes.
  • Guide the Assistant Manager, supervisors, and production teams on assembly methods, structural safety, component specifications, equipment compatibility, and installation procedures.
  • Maintain technical documentation, drawing revisions, and approved specifications; standardize configurations and identify ways to reduce production errors and improve efficiency.
  • Establish inventory control, operational tracking, warehouse organization, and asset accountability procedures.
  • Monitor inventory accuracy, discrepancies, shortages, damages, transfers, returns, and related concerns; ensure transactions, pull sheets, transfers, checkouts, and returns are accurately recorded in company systems.
  • Set quality-control expectations and oversee testing to identify and resolve visual, branding, dimensional, technical, material, and operational issues before shipment and installation.
  • Coordinate with internal departments and project teams to ensure project readiness and execution alignment.
  • Review recurring inventory and quality issues, identify root causes, and implement corrective actions to reduce damage, rework, and inefficiency.
  • Participate in production meetings, operational planning, labor forecasting, scheduling coordination, and strategic initiatives.
  • Provide technical and operational oversight for on-site work as required, including structure assembly, troubleshooting, technical coordination, installation readiness, and field execution.
  • Communicate department performance, priorities, technical concerns, labor needs, and strategic initiatives to employees, vendors, clients, operational teams, and leadership.
  • Provide Operations Leadership with reporting, analysis, staffing recommendations, budget considerations, workflow improvements, and planning updates.
  • Coordinate with Field Operations and Program Managers to align technical requirements, installation expectations, and resources before deployment.
  • Lead departmental improvements and cross-functional process standardization.
  • Enforce company safety policies, warehouse procedures, operational standards, and equipment-handling expectations.
  • Oversee inspections, safety walkthroughs, operational audits, equipment certifications, and warehouse readiness to maintain compliance.
  • Reinforce safety culture through accountability, leadership, training reinforcement, and consistent enforcement of company expectations.
  • Review operational reports, labor utilization, inventory discrepancies, scheduling documents, quality concerns, and performance metrics.
  • Set and monitor performance indicators for productivity, labor efficiency, inventory accuracy, quality, technical readiness, and on-time completion.
  • Identify inefficiencies, technical issues, labor concerns, damage, and safety risks; implement solutions and corrective actions.
  • Provide regular updates and recommendations to the Global Operations Manager about department performance, staffing, technical challenges, and improvement opportunities.
  • Work overtime, evenings, weekends, and extended hours when required; travel for business purposes as required.
  • Perform additional duties as required by the position or company operational needs.
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