Trade Show and Special Event Manager

Spinnaker Resorts•Hilton Head Island, SC

About The Position

Spinnaker Resorts develops, markets, and provides property management for 12 resorts across various locations, offering unique experiences from Hilton Head Island, South Carolina, to Ormond Beach, Florida, Branson, Missouri, and Williamsburg, Virginia. As an award-winning vacation ownership company with over 600 industry professionals, Spinnaker Resorts is dedicated to providing extraordinary vacation experiences and exceptional customer service. This position is responsible for planning, coordinating, and securing all tradeshows within target markets and demographics for all Spinnaker locations. The manager is also expected to complete all pre and post-show administrative duties required for the position.

Requirements

High School Diploma or GED required, bachelor’s degree in marketing preferred; significant work experience may substitute for education.
Minimum five (5) years demonstrated success in event management, minimum of three (3) years administrative work experience; work experience in the hospitality industry preferred.
Strong knowledge of the organization's products, services, and sales techniques.
Strong knowledge of and skilled in negotiation.
Basic knowledge of vacation ownership and travel exchange companies.
Knowledgeable and competent in completing paperwork pertaining to vacation package sales.
Knowledge of standard office practices, procedures, routines, and equipment.
Knowledge of all Microsoft® Office products and proficient in the usage of.
Knowledge of computers and skilled in the usage of.
Ability to set goals and objectives while demonstrating excellent organizational skills.
Ability to assist and support others using tact, patience, and courtesy.
Ability to accept new and changing responsibilities.
Ability to accurately prepare detailed forms, documents, and reports.
Ability to effectively convey information to managers/supervisors and/or employees.
Ability to exercise good judgment and maintain confidentiality of critical and sensitive information, verbal conversations, financial matters, and reports.
Ability to work independently and seek out answers on own, self-starter.
Ability to establish and maintain complex record keeping systems.
Ability to exude confidence, while being professional and courteous.
Ability to communicate effectively in a professional manner using tact, patience, and courtesy; both verbally and in writing.
Ability to establish and maintain effective working relationships with peers, employees, and management.
Ability to provide strong attention to detail and problem solve.
Ability to multi-task using excellent organizational and planning skills.
Ability to listen, comprehend, interpret, and apply directives.

Nice To Haves

Knowledge of Spinnaker Resorts

Responsibilities

Responsible for planning, coordinating, and booking all tradeshows and ensuring all are staffed properly to meet sales goals.
Ensure that inventory levels of tradeshow booth supplies, materials, etc. are monitored and supplies restocked as required.
Ensure Tradeshow Sources are added to SPI prior to the event.
Verify Sources have been added and send Tradeshow list to Activations.
Secure and arrange travel plans for tradeshow team members and Trade Show Manager. To include but not limited to, accommodation, rental car reservations and air travel.
Complete and submit weekly expense reports for trade show team members.
Monitor the ongoing success of tradeshows by completing post show financials and re-caps.
Continuously evaluate current processes and procedures to maximize opportunities for cost reduction and/or increased efficiency/effectiveness.
Ensure high-quality execution and customer service levels for all clients and events.
Function as liaison between accounting and tradeshow/lead vendors.
Maintain a detailed account of event finances, invoices, and expenses.
Produce event reports detailing cost, attendance, and leads generated.
Keep senior management informed of all pending issues and/or concerns.
Maintain flexibility in accepting new and changing responsibilities.
Assist in planning, coordinating, and booking Roadshow Events as needed.
Work with the Marketing Managers at all sites to assist in creating, coordinating, and executing Special Events for Owners.
Communicate with the Web Marketing team as needed when planning Special Event email blasts.
Performs other related duties & special projects as requested by Manager and Executive Director of Sales and Marketing

Benefits

Weekly Pay and Direct Deposit
Health Insurance (Medical/Vision/Dental)
Company-Paid Life Insurance
Paid Time Off (PTO) Program
Paid Vacation and Holiday Pay
401 (K) Retirement Plan with a Company Match (based on eligibility)
Employee Wellness Programs
Fitness Center Reimbursement
Ongoing Professional Development Opportunities
Employee Family & Friends Discounted Stays
Various Employee Discounts (Local Businesses and National Retailers)
Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
Company-Supplied Uniforms and Equipment (Applicable Positions)
Flexible Work Schedules