Trade and Supply Chain Operations Lead

Wells Fargo Bank•Charlotte, NC

21h•Hybrid

About The Position

Wells Fargo is seeking a Trade and Supply Chain Operations Lead with the Trade & Receivables Finance Operations group. In this role, you will: Leads and monitors control routines (complaints/redress, escalations, issue management) and drives root-cause remediation to prevent repeat customer and regulatory impacts. Provides independent subject matter expertise oversight across Trade & Receivables Finance Ops to improve decisioning, throughput, and ensure adherence to established procedures. Required to lead Regulatory interaction, strengthen key controls, and manage reconciliation breaks to reducing errors, losses, and rework. Mitigate risk to the bank and the customer to ensure customer satisfaction by collaborating across the organization to implement best practices globally Lead review of complex processes that require an in-depth evaluation of variable factors, leading to operational improvements Provide recommendations on existing policies, practices, and procedures Implement complex efforts including documentation, governing rules, internal policies, and credit risk implications Make decisions in complex and multi-faceted situations requiring understanding of rules and regulations, governing trade and supply chain products Strategically collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.

Requirements

5+ years of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education

Nice To Haves

Experience with supply chain finance: including inventory finance, channel finance or import / export
Experience with reviewing business procedures to assess risk and controls.
Experience with data gathering and consolidation to create reporting
Ability to manage multiple small to medium sized projects simultaneously
Knowledge and understanding of project management process: creation of business cases, project initiation, development of business requirements, and identification of project milestones
Ability to drive towards execution of project initiatives
Ability to influence and collaborate across multiple levels of the organization from front line staff to Executive Committee.

Responsibilities

Leads and monitors control routines (complaints/redress, escalations, issue management) and drives root-cause remediation to prevent repeat customer and regulatory impacts.
Provides independent subject matter expertise oversight across Trade & Receivables Finance Ops to improve decisioning, throughput, and ensure adherence to established procedures.
Required to lead Regulatory interaction, strengthen key controls, and manage reconciliation breaks—reducing errors, losses, and rework.
Mitigate risk to the bank and the customer to ensure customer satisfaction by collaborating across the organization to implement best practices globally
Lead review of complex processes that require an in-depth evaluation of variable factors, leading to operational improvements
Provide recommendations on existing policies, practices, and procedures
Implement complex efforts including documentation, governing rules, internal policies, and credit risk implications
Make decisions in complex and multi-faceted situations requiring understanding of rules and regulations, governing trade and supply chain products
Strategically collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals