Trade Administrator

Intermountain Home Services LLCSandy, UT
Onsite

About The Position

Intermountain Home Services is seeking a highly organized and detail-oriented Trade Administrator to handle the daily processing of service invoices, technician performance tracking, service contract setup, and A/R support. You’ll serve as a critical hub between field teams, accounting, and leadership—keeping operations aligned and running smoothly. This is a role for someone who thrives in a fast-paced environment, communicates clearly, and takes pride in accuracy and follow-through.

Requirements

  • 2+ years of administrative or accounting experience (service industry preferred)
  • Familiarity with technician performance tracking, payroll entry, or dispatching tools
  • Strong Excel and general computer proficiency
  • Excellent organization and communication skills
  • Ability to work independently and prioritize tasks
  • Must pass background check and drug screening

Responsibilities

  • Review and close out all prior-day service invoices; verify accuracy and parts used
  • Alert Service Manager to any missing or late technician paperwork
  • Reorder replenishment parts based on technician usage
  • Input technician payroll hours from time sheets and verify completeness
  • Update daily technician performance in tracking tools
  • Update the company’s Daily Pace Report and ensure accuracy across billing and reporting systems
  • Maintain performance records and generate technician reports as needed
  • Calculate and process technician bonuses & commissions based on weekly performance
  • Enter and manage service contract details (filters, equipment, service terms, billing, etc.)
  • Provide support for Field Managers, including coaching documentation, daily check-ins, and issue resolution
  • Communicate with customers on billing questions or service-related concerns
  • Support accounts receivable collections and maintain up-to-date financial entries

Benefits

  • Paid medical for employees, with affordable family options
  • Vision and dental plans with low premiums
  • HSA and copay plan choices
  • 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
  • PTO and paid holidays
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