Tower Housekeeping Supervisor

The Boca Raton • Boca Raton, FL

3d

About The Position

The ideal candidate trains and supervises Room & House Attendants to ensure all rooms/suites and public areas are cleaned and comply with hotel standards. Visually inspects rooms/suites.

Requirements

• Read, write and speak English fluently. Knowledge of other languages, especially Spanish is a plus.
• Knowledge of inventories, scheduling and productivity.
• High school math level required.
• Ability to communicate effectively with the public and other team members verbally and in written form.
• Ability to inspect multiple rooms per day.
• Ability to clean rooms, when needed.
• Physically able to move and / or operate large objects, such as: room attendant’s carts, suite furniture, large bags of linen, vacuum cleaners and boxes of inventory.
• Ability to follow and enforce all hotel standards, including safety procedures/standards and able to recognize and act in emergency situations.
• Knowledge of and ability to operate computer.
• High School graduate or equivalent preferred.
• 1-2 years housekeeping supervisory experience in hotel preferred. 4 or more year’s hotel housekeeping experience.

Nice To Haves

• Knowledge of other languages, especially Spanish is a plus.
• High School graduate or equivalent preferred.
• 1-2 years housekeeping supervisory experience in hotel preferred.

Responsibilities

• Inspect rooms, complete reports, verify status reports.
• Report clean suites to hotel front desk and or load into automated property management systems.
• Check rooms inventory, assign rooms to room/suite attendants.
• Monitor payroll reports and work schedules.
• Monitor lost and found program.
• Ensure stock rooms and carts are maintained with proper supplies.
• Provide customer service to guests (internally/externally), including information about hotel services, activities, and local attractions.
• Promote team member loyalty and empowerment.
• Communicate and coordinate with Engineering/Property Operations the repair and maintenance program as related to guestrooms and public areas.
• Quarterly linen inventory.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED