Tower Crane Service Technician

Morrow Equipment Company LLC•TACOMA, WA

16d•Hybrid

About The Position

Morrow Equipment Company is seeking a Tower Crane Service Technician to service cranes and hoists within their district region and other locations as required. This role involves providing technical assistance for the erection, climbing, dismantling, maintenance, and repair of cranes and personnel/material hoists. The technician will also be responsible for loading equipment, assisting with shop/yard maintenance, ensuring tools and lifting equipment are maintained, and adhering to all company safety rules, policies, and procedures. This position requires a strong commitment to customer service, problem-solving, and effective communication.

Requirements

Ability to effectively communicate with co-workers, customers and vendors in a professional business environment.
Ability to work in a collaborative manner with all personnel.
Excellent organizational skills and the ability to multi-task and adjust priorities as necessary.
Ability to handle confidential information in a professional and respectful manner.
Demonstrates a “can-do” attitude by being self-driven, personable, and dependable.
Respectful and appropriate verbal and non-verbal communication style.
Strong focus towards serving internal and external customers with courtesy, tact, calmness, timeliness, sincerity, and empathy.
Successful problem-solving skills, including the identification, resolution, prevention of problems, and being a good listener.
Effective speaking and writing skill and ability, including face-to-face, by phone, email, reports, and other required documentation.
Detail-oriented with an ability to plan and prioritize work activities with a focus on quality and timeliness.
Ability to adapt to changes in the work environment, manages competing demands, and is able to multi-task and deal with frequent changes, delays, or unexpected events.
Computer proficiency, including ability to use e-mail, Microsoft Word and Excel, PDFs, internet browsers, etc.
Ability to read and interpret technical documents, including manufacturer’s published instructions, parts and equipment specifications, catalogs, manuals, etc.
Ability to read electrical schematics.
Knowledge of electrical and mechanical hoist and crane systems.
Ability to service motor controls and diagnose electrical problems.
Ability to lift 50 pounds.
Ability to work at heights as required.
Ability to operate all yard and shop equipment.
Requirement to maintain a Rigging and Signal Person certification (such as NCCCO or equivalent acceptable to Morrow).
Maintain a current CPR and First Aid certification.
Maintain a valid State driver’s license and be insurable by the company’s carrier.
May be required to have a Forklift operator’s license.
May be required to maintain a Crane Operator Qualification.

Nice To Haves

Employees should not lift loads in excess of 50 lbs. without first seeking assistance or making use of mechanical aids.

Responsibilities

Service Cranes and Hoists for Morrow Equipment Company.
Provide technical assistance to erect, climb, dismantle and perform maintenance and repairs to cranes and personnel/material hoists in district region and other locations as required.
Proper loading of equipment on trucks for transporting equipment from jobsites.
Assist District Service Manager and Shop/Yard Foreman with maintenance and repair of cranes and hoists when not assigned to a jobsite.
Ensure the maintenance and preventative maintenance is performed on all assigned tools.
Ensure all assigned lifting equipment is inspected and maintained in a safe operating condition.
Follow all Company safety rules, policies, and procedures at all times, including proper usage of Company-supplied PPE.
Represent the Company in a professional manner, including wearing Company supplied MEC Branded shirts or FR uniforms, and proper maintenance of Company vehicles, tools, and equipment.
Understand and comply with Company policies, OSHA, Applicable ASME B30 safety standards, State and local specific safety regulations, and site-specific safety plans as they apply to crane and hoist erection, dismantle, climbing, maintenance and repair.
Notify the District Service Manager or, if unavailable, the Corporate Safety Director, Corporate Service Manager or Vice President of Operations of unsafe conditions and/or practices.
Comply with safety regulations, standards and Company policies.
Responsible for timely completion and submission of required paper work and reports to the Corporate office.
Safeguard tools and equipment belonging to the Company.
Work extra hours, including overtime and on-call availability, according to business needs.
Perform other duties as assigned by District Service Manager or Field Service Manager.
Maintain a clean, safe and orderly workspace.
Assist co-workers whenever possible.

Benefits

Medical Plans – Choice of PPO Medical Plan and HSA Medical Plan (Wellness and Standard)
Dental PPO Plan
Prescription Drugs – Retail Pharmacy, Mail Order and Specialty Pharmacy
401(K) Retirement Plan with Company Contributions
Flexible Spending Accounts – Health Care FSA, Limited Purpose Health Care FSA and Dependent Care FSA
Employer Paid Basic Life and AD&D Insurance Coverage
Employer Paid Long-Term Disability Insurance
Voluntary Life Insurance and AD&D Insurance Coverage
Short-Term Disability – 50/50 Employee/Employer Split
Paid Holidays (7 Days) and Employee’s Birthday
Paid Vacation (80 hours accrued the the 1st year)
Paid PTO (Personal Time Off and Sick Leave) (Maximum of 72 hours accrued the 1st year)
Free Confidential Counseling through the Employee Assistance Program