Tournament Coordinator - Full Time SEASONAL

Trump Miami Resort Management LLC• Doral, FL, US, FL

6d•Onsite

About The Position

As a Tournament Coordinator, your goal is to create and execute a flawless experience for either a one day event or package group.

Requirements

Knowledge and expertise of the tournament software program.
Knowledge of course slope and rating, golfer handicaps and golfer indexes.
Knowledge of the different types of scoring formats that we would give as an option to the event or package group.
High School diploma or equivalent.
Previous experience working in a golf environment.

Nice To Haves

Follow up with group coordinator 1-2 days after the event or stay.

Responsibilities

Display a professional appearance and attitude, and remain courteous to guests at all times.
Provide a warm greeting and introduction with the group contact as soon as the file is handed over from golf sales.
Review all of the services that you as a tournament coordinator provides for their event or package.
Provide information about the group as it pertains to hotel leaders, golf leaders and golf staff.
Review the information at the golf weekly strategy meeting to ensure the support and details of the event or package are executed.
Be present for the entirety of the groups event or package stay.
Manage the tee time reservation system and the daily tee sheet to promote the maximization of golf revenue along with the best guest experience.
Maintain cleanliness of the office space in the tournament coordinator office.
Consistently maintain the 14 day forecast and distribute to the necessary parties.
Professionally wear and promote the uniform program to guests.
Perform any number of reasonable requests by management which the associate is capable of performing to enhance the golf operation experience.
Provide support to golf reservations via telephone inquiries regarding the golf operation and tee times.
Provide support during night golf events.
Provide support to the golf leader on duty.
Assimilate into Trump National Doral Miami Cultural Foundation through understanding, supporting and participating in all elements of the Trump Cornerstones.
Demonstrate working knowledge of the service standards.