Touring Operations Coordinator
About The Position
WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE ROLE We are seeking a highly organized, detail‑driven Touring Operations Coordinator with exceptional communication and interpersonal skills. In this role, you will support in developing and maintaining training and onboarding resources for the booking team, and assisting with the operational execution of shows. You will collaborate closely with Promoters and assistants, internal departments and venue partners to ensure smooth operations, accurate documentation, and consistent processes across all stages event lifecycle and interdepartmental communication. This position is ideal for someone who thrives in a fast‑paced environment and excited by organization, process development and strengthening systems.
Requirements
- 1- 2 years of experience in a related field is an asset (e.g. administration, music, entertainment, media).
- Strong organizational skills with the ability to prioritize tasks, manage deadlines and maintain attention to detail.
- Ability to work effectively in a dynamic, fast-paced, and deadline-driven environment.
- Strong problem-solving skills, including the ability to identify issues, gather information and implement effective solutions.
- Professional written and verbal communication skills, with the ability to build and maintain relationships at all levels.
- Proficiency in MS Office (Outlook, Word, Excel, PowerPoint).
- Ability to quickly learn and efficiently use new software.
- Ability to maintain confidentiality, handle sensitive information, and exercise sound judgement.
- Collaborative mindset with the ability to work well in a team environment.
Nice To Haves
- Experience with ROME and Salesforce, and knowledge of touring and the concert industry is an asset.
Responsibilities
- Support in the creation and maintenance of training resources and documentation.
- Perform extensive data entry.
- Prepare presentations, reports, materials, samples, and other assets for internal and external meetings.
- Provide general administrative support, managing multiple projects and priorities with minimal supervision.
- Generate and distribute reports for relevant internal and external stakeholders.
- Serve as a liaison between multiple departments to facilitate communication and ensure objectives are met.
- Support the administration, scheduling and execution of amphitheater, arena, and stadium-level tours.
- Coordinate with venues to confirm availability and maintain an accurate master calendar of events.
- Manage internal documentation across booking systems, calendars, and ticketing schedules.
- Occasionally provide on-site support during day of show operations.
- Create and manage show files and venue accounts in ROME, the internal software used to manage bookings, tour and venue data.
- Maintain organized tour files and ensure all essential documents are properly archived.
- Complete and distribute tour confirmations and event status sheets to internal teams, venues, and partners.
Benefits
- Medical, Dental and Vision benefits for you and your family
- Employee Assistant Programs through Modern Health and ComPsych
- Generous paid time off policy including holiday closures, and sick time for you and dependents
- Free concert tickets
- RRSP program with company match
- Stock Program Reimbursement
- New parent programs & support including caregiver leave and baby bonus, and infertility support
- Tuition reimbursement
- Student loan repayment
- Internal growth and development programs & trainings
- Volunteer time off
- Crowdfunding network
- Gender reassignment support
- Generous vacation
- Retirement benefits
- Six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
- Access to free live events through our exclusive employee ticketing program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
