Tour Guide
Pernod Ricard•Louisville, KY
•$19 - $23•Onsite
About The Position
The Tour Guide acts as the face of Rabbit Hole Distillery, providing a memorable and educational experience for distillery guests in an active production facility.
Requirements
- Strong organization, time management, and strategic planning skills
- Outstanding oral and written communication skills
- Strong interpersonal skills to connect and build rapport with empathy and understanding
- Ability to be flexible, improvise, and adapt
- Ability to speak and interact with guests for a minimum of four hours a day
- Knowledge of safety protocols
- Knowledge of brand and distilling
- Knowledge of Microsoft Office (e.g., outlook, teams, excel)
- Must be at least 21 years of age
Nice To Haves
- Knowledge of bar/kitchen operations
- Knowledge of event scheduling software (e.g., AnyRoad)
- Knowledge of billing software (e.g., Shopify)
- Bachelors in relevant field (e.g., hospitality business, communications, marketing) preferred
Responsibilities
- Hosting premium and high-level tours & tastings and conducting brand education for sales/marketing purposes
- Possess and masterfully convey a full understanding of Rabbit Hole Distillery’s bourbon products and bourbon-making process
- Lead daily distillery tours and bourbon tastings. This includes special events at The Overlook Bar.
- Providing an optimal customer service experience for guests
- Assist visitors in their selection of merchandise and be an influential factor in their choice of bourbon
Benefits
- Great benefits and perks
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
